Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I have already subscribed for updates and confirmed the subscription, but the browser won't install.

  • 3 réponses
  • 3 ont ce problème
  • 11 vues
  • Dernière réponse par Eirene

more options

I am trying to download and install Mozilla, the download is aborted and i am redirected to the page with subscription. My e-mail is already subscribed for updates and I have already confirmed it, but i still can't install the browser, the installation is aborted again and i am redirected to the same page again.

I am trying to download and install Mozilla, the download is aborted and i am redirected to the page with subscription. My e-mail is already subscribed for updates and I have already confirmed it, but i still can't install the browser, the installation is aborted again and i am redirected to the same page again.

Solution choisie

Actually, it was org website, that was why i was surprised by this situation. I have cleaned the registry, deleted all Mozilla files and folders left from the former installation and downloaded Mozilla from another website. ( That solved my problem. Thank you for the answer.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

more options

You don't need to subscribe to anything to download, install, and use Firefox.

Maybe your AV application is blocking the download or installation?

See if you have any better luck with the full, off-line installer. https://www.mozilla.org/en-US/firefox/all/

more options

It sounds like you wee trying to get Firefox from a unknown site that is not a *.mozilla.org url.

Note the part above the search Real results in search engine sites like Google or Bing are Ads that can lead to questionable sites.

more options

Solution choisie

Actually, it was org website, that was why i was surprised by this situation. I have cleaned the registry, deleted all Mozilla files and folders left from the former installation and downloaded Mozilla from another website. ( That solved my problem. Thank you for the answer.