Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Trying to log into Firefox & it keeps asking for a user name & password. Not taking mine.

  • 1 réponse
  • 2 ont ce problème
  • 11 vues
  • Dernière réponse par FredMcD

SUNSHINE47
SUNSHINE47
more options

I have a laptop & a PC. Trying to set up Firefox on the laptop & it keeps asking for my Username & Password. Have tried my email address & password for my Firefox Acct. that I have on the PC, but it keeps saying the Username and/or password are incorrect. I have requested an email with my correct Username but it is not comming through to my email either. All I want to do is be able to put add ons, etc. on the Firefox on the laptop like I already have on my PC. HELP!

I have a laptop & a PC. Trying to set up Firefox on the laptop & it keeps asking for my Username & Password. Have tried my email address & password for my Firefox Acct. that I have on the PC, but it keeps saying the Username and/or password are incorrect. I have requested an email with my correct Username but it is not comming through to my email either. All I want to do is be able to put add ons, etc. on the Firefox on the laptop like I already have on my PC. HELP!

Toutes les réponses (1)

FredMcD
FredMcD
more options

What is asking for the password? The only "login" for Firefox is if you turned on the Master Password option.

What is your home page?

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!