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Strange characters

  • 16 réponses
  • 3 ont ce problème
  • 11 vues
  • Dernière réponse par Matt

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Many messages contain strange characters that replace symbols such as quotation marks, apostrophes, etc. What can I do to eliminate these characters?

Many messages contain strange characters that replace symbols such as quotation marks, apostrophes, etc. What can I do to eliminate these characters?

Toutes les réponses (16)

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View menu (alt+V) > text encoding > probably set to UTF-8 but try western and latin if utf does not work.

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There is no UTF-8 or latin listed. It is set as Western. Is there some way I can get additional listings?

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UTF-8 = Unicode.

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Thanks for the translation of UTF-8 = Unicode. So I changed character encoding to Unicode, and I'm still getting strange characters that replace sumbols such as -, ', ", etc. Anybody have an alternate solution?

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Can you post an image showing the strange characters?


Select email so it shows in Message Pane click on 'Other Actions' > 'View source' Look for all lines that start with: example: Content-Type: multipart/alternative;

MIME-Version: 1.0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 7bit

MIME-Version: 1.0 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: 7bit

What have you got in the email source?


Tools > Options > Display > Formatting tab or Menu icon > Options > Options > Display > Formatting tab

  • click on 'Advanced' button
  • Please post image of the 'Fonts & Encodings' window.


Are you viewing in Plain Text or HTML? View > Message Body as > what is here?

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I'm sorry. I can't understand your instructions. I've examined all the menus and can't find anything called "Other Actions."

If I press Ctrl U for Message Source, I find: Content-Type: multipart/alternative;

boundary="===============5728969158230157436=="

MIME-Version: 1.0 Subject: Toad-Hall posted an answer to your question "Strange characters" From: Mozilla Support Forum <[email protected]> To: [email protected] Date: Mon, 11 May 2015 17:14:15 -0000 Message-ID: <20150511171415.18579.63616@support-celery1.webapp.phx1.mozilla.com> Reply-To: [email protected] X-Brightmail-Tracker: AAAAASRfILA= X-Brightmail-Tracker: AAAAAA==

--===============5728969158230157436== MIME-Version: 1.0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 7bit

Does this help? KWK

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Here is an example of the strange characters: Events - Aqua            Private Events - Green Cruises - Violet          Special Notices - Bright Yellow Meetings - Pink         Cleaning of Club - Light Yellow

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You supplied the message Source info of the email you received from Mozilla support forum. Did that email have strange characters?

I need to see the Ctrl U for Message Source of the email you received which has contents: Events - Aqua            Private Events - Green

I also need this info: Tools > Options > Display > Formatting tab or Menu icon > Options > Options > Display > Formatting tab

   click on 'Advanced' button
   Please post image of the 'Fonts & Encodings' window. 


Are you viewing in Plain Text or HTML? View > Message Body as > what is here?

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Here are results of ctrl-U from an email with strange characters. Thunderbird is set for HTML.

From - Mon May 11 11:06:32 2015 X-Account-Key: account1 X-UIDL: 3160178.m6EIwsQ5XjhDvnFeS8lfFIpyj4DInJAYS5NvTWRTWVY= X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Return-Path: [email protected] Received: from reszmta-po-01v.sys.comcast.net (LHLO

reszmta-po-01v.sys.comcast.net) (96.114.154.193) by
resmail-po-230v.sys.comcast.net with LMTP; Mon, 11 May 2015 15:06:06 +0000
(UTC)

Received: from resomta-po-16v.sys.comcast.net ([96.114.154.240]) by reszmta-po-01v.sys.comcast.net with comcast id Sf621q00z5BUCh401f66n0; Mon, 11 May 2015 15:06:06 +0000 Received: from [192.168.0.106] ([98.249.203.91]) by resomta-po-16v.sys.comcast.net with comcast id Sf661q0091yq3yS01f66uK; Mon, 11 May 2015 15:06:06 +0000 X-CAA-SPAM: N00000 X-Authority-Analysis: v=2.1 cv=TagYtHgh c=1 sm=1 tr=0

a=1IswzylcLJfXBC5wHxR4ng==:117 a=1IswzylcLJfXBC5wHxR4ng==:17 a=C_IRinGWAAAA:8
a=GGcpBh7Jt_oA:10 a=naziTCeN6agA:10 a=r77TgQKjGQsHNAKrUKIA:9
a=9iDbn-4jx3cA:10 a=cKsnjEOsciEA:10 a=gZbpxnkM3yUA:10 a=MzloGHhFAAAA:8
a=-NF2-sb0AAAA:8 a=SFoJ08i4fYKJHmfZWbMA:9 a=QEXdDO2ut3YA:10
a=NE2UYrvSJK05QpYSzF8A:9 a=SWIEK4PAD4rRSB0C:21 a=_W_S_7VecoQA:10

Message-ID: <[email protected]> Date: Mon, 11 May 2015 11:06:04 -0400 From: Keith Klarin <[email protected]> Reply-To: [email protected] User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.6.0 MIME-Version: 1.0 To: Keith Klarin <[email protected]> Subject: SCYC Reminder Calendar Content-Type: multipart/alternative;

boundary="------------090203080200000807080407"

X-Brightmail-Tracker: AAAAAA== X-Brightmail-Tracker: AAAAAA==

This is a multi-part message in MIME format.


090203080200000807080407

Content-Type: text/plain; charset=utf-8; format=flowed Content-Transfer-Encoding: 7bit

  • SCYC Reminder Calendar*
  • Here is your weekly SCYC Reminder Calendar. Remember, details of

activities can be obtained by going to http://myscyc.com/?page_id=46 and clicking on any underlined item. To print the calendar, go to http://plus.calendars.net/scyc. To sign up for an event, go to: http://myscyc.com/?page_id=58?

Color coding: Events - Aqua Private Events - Green Cruises - Violet Special Notices - Bright Yellow Meetings - Pink Cleaning of Club -**Light Yellow

Hi-lites of the week: *



090203080200000807080407

Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: 8bit

<meta http-equiv="content-type" content="text/html; charset=utf-8">

<font color="#3333ff"><big><big>SCYC Reminder Calendar</big></big></font>

Here is your weekly SCYC Reminder Calendar. Remember, details of activities can be obtained by going to http://myscyc.com/?page_id=46 and clicking on any underlined item. To print the calendar, go to http://plus.calendars.net/scyc. To sign up for an event, go to: http://myscyc.com/?page_id=58?

Color coding:
Events - <font color="#33ccff">Aqua        </font>Private Events - <font color="#33cc00">Green</font>
Cruises - <font color="#cc33cc">Violet </font>      Special Notices - <font color="#ffcc00">Bright Yellow</font>
Meetings - <font color="#ff9966">Pink      </font>Cleaning of Club -
<font color="#ffff99"><font color="#ffff33">Light Yellow

</font></font><big><big><font color="#ffff99"><font color="#ffff33"><font color="#990000">Hi-lites of the week:Â </font></font></font></big></big>



090203080200000807080407--
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I tried to capture the other info you wanted with my screen capture program, but it won't paste to this message window.

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You need to use the 'Print screen' key to capture. Then paste into an image program like 'Paint' Save as filename: eg: encoding.jpg then in this forum Enter some text in the Reply box eg: Here is image click on the 'Browse' button locate the saved jpg file and click on 'Open'

the image below shows my selections.

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Okay, I have 3 images to send you: Image #1 below

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Matt: Could the following meta tag be causing it to not display correctly?

I notice, the line supplied says: <meta content="text/html; charset=utf-8" http-equiv="content-type">

but I was expecting to see this arrangement: <meta http-equiv="content-type" content="text/html; charset=utf-8" >


kklarin Does the information display correctly if you use Plain Text: 'View' > 'Message Body as' > 'Plain Text'

Is this a problem in several or all of incomming mail or just emails from that sender?

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The message does seem to display properly as plain text; i.e., no strange characters.

The problems occur in messages from many different senders.

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Toad-Hall said

Matt: Could the following meta tag be causing it to not display correctly? I notice, the line supplied says: <meta content="text/html; charset=utf-8" http-equiv="content-type"> but I was expecting to see this arrangement: <meta http-equiv="content-type" content="text/html; charset=utf-8" >

his does not cause issues

Content-Type: text/plain; charset=windows-1252; format=flowed
Content-Transfer-Encoding: 7bit

Nor does

Content-Type: text/plain; charset=UTF-8; format=flowed
Content-Transfer-Encoding: quoted-printable

Both of which I extracted from my TB support crew mails.

It is also worth noting that the HTML5 does not use the http-equiv Attribute to set the character set of a HTTP page.

While there was a bug in the TB 17 era, around the order of elements in the http-equiv Attribute it was fixed. See https://bugzilla.mozilla.org/show_bug.cgi?id=594646 But there is nothing to say it could not be a regression.