Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Why am I getting an error message from Apple Support saying that Jive no longer supports Internet Explorer 6 when I'm running FF 31.0?

  • 1 réponse
  • 14 ont ce problème
  • 7 vues
  • Dernière réponse par philipp

GalleySlave
GalleySlave
more options

When I try to access Apple Support or discussions, I get the following error message:

Attention, Internet Explorer 6 User 

             Announcement: Jive has discontinued support for Internet Explorer 6.

In order to provide the best platform for continued innovation, Jive no longer supports Internet Explorer 6. Jive will not function with this version of Internet Explorer. Please consider upgrading to Internet Explorer 7, 8, or 9, or trying another browser such as Firefox, Safari, or Google Chrome. (Please remember to honor your company's IT policies before installing new software!)

I'm not using IE6 — I'm on an Intel Mac Pro!! What is going on?

When I try to access Apple Support or discussions, I get the following error message: Attention, Internet Explorer 6 User Announcement: Jive has discontinued support for Internet Explorer 6. In order to provide the best platform for continued innovation, Jive no longer supports Internet Explorer 6. Jive will not function with this version of Internet Explorer. Please consider upgrading to Internet Explorer 7, 8, or 9, or trying another browser such as Firefox, Safari, or Google Chrome. (Please remember to honor your company's IT policies before installing new software!) I'm not using IE6 — I'm on an Intel Mac Pro!! What is going on?

Toutes les réponses (1)

philipp
philipp
  • Moderator
more options

hello, the useragent of your browser is correctly identifying it as firefox 31. you'll probably have to approach apple's support to find out if they have a bug on their side or are displaying this message to all its users...