Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Tabs, toolbars and everything else gone

more options

Restarted my computer and Firefox tonight. My navigation toolbar in FF is gone, replaced by a little orange rectangle in the upper left corner of my FF window. I can't open new tabs - the orange rectangle insinuates that this is possible, but it actually isn't, as I clicked it several times and no new tabs appeared. All of my tabs are gone. I tried to close one window and FF told me that I had 20 tabs open, none of which are visible. Addresses entered into the address bar do nothing - the page stays the same and does not redirect me.

Firefox is now effectively non-functional. Please advise.

Restarted my computer and Firefox tonight. My navigation toolbar in FF is gone, replaced by a little orange rectangle in the upper left corner of my FF window. I can't open new tabs - the orange rectangle insinuates that this is possible, but it actually isn't, as I clicked it several times and no new tabs appeared. All of my tabs are gone. I tried to close one window and FF told me that I had 20 tabs open, none of which are visible. Addresses entered into the address bar do nothing - the page stays the same and does not redirect me. Firefox is now effectively non-functional. Please advise.

Solution choisie

Okay, I think I have it figured out now. Thank you both for your help.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (5)

more options

Please update to the current Firefox 30 release.

  • Help > About Firefox

The Firefox version that you currently run is no longer supported with security updates.

  • It is important to update Firefox and add-ons to the latest version to get all security fixes.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, ??acs to internet for Firefox and the plugin-container process and the updater process.

See:

more options

All right, that brings my tabs back and lets me bring back the menu toolbar.

I have no idea what you're talking about re: the firewall and permissions, sorry.

How do I restore my add-ons from here?

more options

Once see your Add-on's menu, if its is disable means...enable it

              or

Add-ons missed means...again you have to download  !

Thanks ! Hav a nice day !

Regards, Bala Subramaniyan

more options

Solution choisie

Okay, I think I have it figured out now. Thank you both for your help.

more options

its our pleasure..... If u got solution means.... Kindly update with... by pressing YES option , so we will be know-ed that your problem is solved !

if not, further support we will provide you !

thank you !