Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Continued crashes after reset - what next?

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja the-edmeister

dave.vinograd
dave.vinograd
more options

People,

Crashes prior to reset, crashes after reset, hardware acceleration disabled, most dumps are invalid, have disabled most extensions and plugins.

Also ff consumes 50% of cpu - in single thread. Crashes happen mostly while I am not using the system, but are random.

Any other suggestions?

Dave

People, Crashes prior to reset, crashes after reset, hardware acceleration disabled, most dumps are invalid, have disabled most extensions and plugins. Also ff consumes 50% of cpu - in single thread. Crashes happen mostly while I am not using the system, but are random. Any other suggestions? Dave

Kaikki vastaukset (1)

the-edmeister
the-edmeister
  • Moderator
more options

Please provide us with crash ID's to help us learn more about your crashes.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.

    aboutcrashes.png
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.