Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox will not actually download or save any file

  • 2 vastausta
  • 3 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja ausher8

ausher8
ausher8
more options

Firefox will show that it is downloading and saving a file, but it is not. The file will show in the downloads window but will not actually be saved anywhere on my computer that I can find by navigating to a folder manually or by search.

I have tried numerous fixes including clearing the download history, changing where the file downloads, whether it should ask me every time, resetting the download folder under about:config, resetting actions for file types, opening in safe mode, all extensions and plugins disabled, trying in a new profile, and even resetting Firefox. Nothing works.

Files download perfectly in other browsers.

Firefox will show that it is downloading and saving a file, but it is not. The file will show in the downloads window but will not actually be saved anywhere on my computer that I can find by navigating to a folder manually or by search. I have tried numerous fixes including clearing the download history, changing where the file downloads, whether it should ask me every time, resetting the download folder under about:config, resetting actions for file types, opening in safe mode, all extensions and plugins disabled, trying in a new profile, and even resetting Firefox. Nothing works. Files download perfectly in other browsers.

Kaikki vastaukset (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

ausher8
ausher8 Kysymyksen kysyjä
more options

I've been through everything on http://kb.mozillazine.org/Unable_to_save_or_download_files more than once. Anything that did work was temporary.

I use Zone Alarm. I tried snoozing the anti-virus and firewall for 5 minutes. All the files I had downloaded suddenly showed up right where they were supposed to be. I was also able to download new files perfectly. Of course the anti-virus and firewall came back up. The files were again gone and I'm back to not being able to see what I'm downloading.