Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

a box with "browser settings change" keeps popping up. Can you please tell me how to permanently get rid of it? Thank you

  • 2 vastausta
  • 11 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja vee3112

more options

When I open up Firefox the box pops up immediately & can only be closed by right clicking on the box down the bottom of the screen & clicking close. It started happening after uninstalling Firefox & then reinstalling it yesterday. I Was able to uninstall it completely yesterday but not today. It will not allow me to remove it from program files.

When I open up Firefox the box pops up immediately & can only be closed by right clicking on the box down the bottom of the screen & clicking close. It started happening after uninstalling Firefox & then reinstalling it yesterday. I Was able to uninstall it completely yesterday but not today. It will not allow me to remove it from program files.

Valittu ratkaisu

Which security software (firewall, anti-virus) do you have?

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps and allows to delete the Firefox program folder.

Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (2)

more options

Valittu ratkaisu

Which security software (firewall, anti-virus) do you have?

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps and allows to delete the Firefox program folder.

more options

Thank you very much for your assistance. It solved the problem :-).