Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot install Silverlight with my firefox browser. I get an error message stating my system will not support 64 bit silverlight.

  • 2 پاسخ
  • 4 have this problem
  • 1 view
  • آخرین پاسخ توسّط timbo7241

more options

I have a 64 bit system running Vista home premium 6.0.6002 and Firefox 5.0.1. Can I load SIlverlight to stream netflix?

I have a 64 bit system running Vista home premium 6.0.6002 and Firefox 5.0.1. Can I load SIlverlight to stream netflix?

Chosen solution

hello zuzann, first of all please urgently update firefox and all your existing plugins - there were dozens of highly critical security vulnerabilities fixed since firefox version 5!

Update Firefox to the latest release

https://www.mozilla.org/plugincheck/

& regarding silverlight: you'd have to install the 32-bit version, since firefox is also a 32-bit application at the moment and won't work with plugins that are 64bit.

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

hello zuzann, first of all please urgently update firefox and all your existing plugins - there were dozens of highly critical security vulnerabilities fixed since firefox version 5!

Update Firefox to the latest release

https://www.mozilla.org/plugincheck/

& regarding silverlight: you'd have to install the 32-bit version, since firefox is also a 32-bit application at the moment and won't work with plugins that are 64bit.

more options

I had the same problem but found the fix!

https://support.mozilla.org/en-US/questions/935535#answer-383515

They said to 'reset' firefox. I followed the instructions and now I can watch Netflix with no problem.