WebGL Renderer & GPU Accelerated Windows Blocked for your Graphics because of unresolved driver issues
I am using Windows XP SP 2. My mother board is ASUS F1A55-MLX Plus, Processor: AMD A4-3400 APU with Radeon HD Graphics 2.70 GHz, 2GB DDR3 DIMM 1333 MHz RAM and 500 GB SATA HDD. I am using FF version 8. However, on some websites I cannot see the whole page on my 15" CRT Samsung color monitor. For the fact the slider at the bottom of the web page is not visible to move further left or right.
At Trouble Shooting Information the contents are detailed below:
Application Basics
Name
Firefox
Version
8.0
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:8.0) Gecko/20100101 Firefox/8.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Extensions
Name
Version
Enabled
ID
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.buildID
20111104165243
browser.startup.homepage_override.mstone
rv:8.0
browser.tabs.warnOnClose
false
extensions.lastAppVersion
8.0
gfx.blacklist.direct2d
3
gfx.blacklist.layers.direct3d10
3
gfx.blacklist.layers.direct3d10-1
3
gfx.blacklist.layers.direct3d9
3
gfx.blacklist.layers.opengl
3
gfx.blacklist.webgl.angle
3
gfx.blacklist.webgl.opengl
3
network.cookie.lifetimePolicy
2
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1327382612
places.history.expiration.transient_current_max_pages
47671
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
Graphics
Adapter RAM
Unknown
Adapter Drivers
vga framebuf vga256 vga64k
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
Unknown
WebGL Renderer
Blocked for your graphics card because of unresolved driver issues.
GPU Accelerated Windows
0/1. Blocked for your graphics card because of unresolved driver issues.
Enabled Plugins
Shockwave Flash
File: NPSWF32.dll Version: 11.1.102.55 Shockwave Flash 11.1 r102
MIME Type Description Suffixes application/x-shockwave-flash Adobe Flash movie swf application/futuresplash FutureSplash movie spl Shockwave for Director
File: np32dsw.dll Version: 11.6.3.633 Adobe Shockwave for Director Netscape plug-in, version 11.6.3.633
MIME Type Description Suffixes application/x-director Shockwave Movie dir,dxr,dcr Windows Media Player Plug-in Dynamic Link Library
File: npdsplay.dll Version: 3.0.2.629 Npdsplay dll
MIME Type Description Suffixes application/asx Media Files * video/x-ms-asf-plugin Media Files * application/x-mplayer2 Media Files * video/x-ms-asf Media Files asf,asx,* video/x-ms-wm Media Files wm,* audio/x-ms-wma Media Files wma,* audio/x-ms-wax Media Files wax,* video/x-ms-wmv Media Files wmv,* video/x-ms-wvx Media Files wvx,* Microsoft® DRM
File: npdrmv2.dll Version: 9.0.0.3250 DRM Netscape Network Object
MIME Type Description Suffixes application/x-drm-v2 Network Interface Plugin nip Microsoft® DRM
File: npwmsdrm.dll Version: 9.0.0.3250 DRM Store Netscape Plugin
MIME Type Description Suffixes application/x-drm Network Interface Plugin nip
about:buildconfig Source
Built from http://hg.mozilla.org/releases/mozilla-release/rev/d03b51a9b2bd Build platform target i686-pc-mingw32 Build tools Compiler Version Compiler flags d;D:\mozilla-build\msys\mozilla-build\python25\python2.5.exe -O e;D:\mozilla-build\msys\builds\moz2_slave\rel-m-rel-w32-bld\build\build\cl.py cl 14.00.50727.762 -TC -nologo -W3 -Gy -Fdgenerated.pdb -we4553 -DNDEBUG -DTRIMMED -Zi -Zi -UDEBUG -DNDEBUG -GL -wd4624 -wd4952 -O1 d;D:\mozilla-build\msys\mozilla-build\python25\python2.5.exe -O e;D:\mozilla-build\msys\builds\moz2_slave\rel-m-rel-w32-bld\build\build\cl.py cl 14.00.50727.762 -TP -nologo -W3 -Gy -Fdgenerated.pdb -wd4800 -we4553 -DNDEBUG -DTRIMMED -Zi -Zi -UDEBUG -DNDEBUG -GL -wd4624 -wd4952 -O1 Configure arguments
--enable-application=browser --enable-update-channel=release --enable-update-packaging --enable-jemalloc --enable-tests --enable-official-branding
Chosen solution
- Now check if Firefox 10.0.1 is offered when you check for updates.
- Update Firefox to the latest release
If it still does not offer Firefox 10.0.1, Download Firefox 10.0.1 and Install it on top of your current installation.
If your original problem of Graphics Drivers is not resolved yet, then don't forget to update your Drivers
Check and tell if its working.
Read this answer in context 👍 0All Replies (7)
-> Update Firefox to the latest version 10
-> Upgrade your graphics drivers to use hardware acceleration and WebGL
Check and tell if its working.
Modified by Hasan
Hello mha007. Firefox version 10 (??). This is news to me. I have version 8 and periodically I click on Check for Updates and every time I am told that my version is up-to-date. My operating system is Windows XP Professional SP2.
http://www.mozilla.org/en-US/firefox/10.0.1/releasenotes/ Firefox 10 recently moved to the release channel, Firefox 8 is no longer supported. Firefox 10.0.1 was released a couple of days ago.
Chosen Solution
- Now check if Firefox 10.0.1 is offered when you check for updates.
- Update Firefox to the latest release
If it still does not offer Firefox 10.0.1, Download Firefox 10.0.1 and Install it on top of your current installation.
If your original problem of Graphics Drivers is not resolved yet, then don't forget to update your Drivers
Check and tell if its working.
Modified by Hasan
It seams like you just built this computer. First you need to update to SP3. Then you need to install all the missing divers for your hardware including the graphics card driver which is not installed. Then you need to finish updating your OS with all the remaining patches. Lastly you need to update to Firefox 10.0.1 as that is the most up to date version at this time. If you still have issues after all that then post an update.
@mha007. I was able to update to version 10.0.1 via Help > About Firefox. Like John99 says it was updated a couple of days ago. However, the problem of WebGL and GPU still remains. I have asked my system supplier to check the same.
@zerofire. I have always built my computer and 'am a great fan of AMD. I hate Intel's blue Death Signs. We here in India do not like anything automated on our PC other than antivirus and antimalware along with pre-scheduled running of CCleaner and Defraggler. Once in a while I run CCleaner's Registry Cleaner. Even Windows Security Alerts are turned off. Windows XP and SP2 for PC and Windows 2000 for server are the most used. Not interested in SP3 or Vista as the transcription work I do requires me to just have XP or SP2. May later add on Windows 7 via dual booting.
Were you able to Update your Graphics Driver as mentioned in the last article of my previous reply ??