Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Tried 5 times to download Firefox Each time get the message in a box " 7zip can not create temp folder archive" This is not helpful.

  • 1 پاسخ
  • 1 has this problem
  • 35 views
  • آخرین پاسخ توسّط cor-el

whu9758106
whu9758106
more options

Tried 5 times to download Firefox Each time get the message in a box " 7zip can not create temp folder archive" when I attempt to execute the .exe file This is not helpful. What is this "temp folder archive" and where is it???

William Hughes.

Tried 5 times to download Firefox Each time get the message in a box " 7zip can not create temp folder archive" when I attempt to execute the .exe file This is not helpful. What is this "temp folder archive" and where is it??? William Hughes.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The Firefox installer is a self extracting 7-ZIP archive. To be able to install Firefox the files in the archive need to be extracted to a temp folder in the Windows Temp (%TEMP%/%TMP%) folder location. This error means that the 7-ZIP stub extractor isn't able to create a temp folder to extract the files. It could that security software or your IT department is blocking 7-ZIP archives.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.