Barcode Scanning
When I scan a barcode using Firefox, characters are added/rearranged. This causes errors for our company's customers and inaccurate data entry. Scanning the attached barcode produced the following results in Firefox:
(01)05391529380069(17)210702(100)000026354 (01)05391529380069(17)210702(10)0000026354 (103)0591529380069(17)210702(10)0000026354 (00105391529380069(17)210702(10)0000026354 (01)90539152938006(17)210702(10)0000026354 ()31)0591529380069(17)210702(10)0000026354 ()1)065391521938009(17)210702(0)0000026354 (012)01539159380069(7)2107020(10)000026354 (00919053152380069(17)2100702(10)000026354 (01)05391529380069(17)210702)(10)000026354
The same barcode produced the following results in Notepad:
(01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354
I have checked for updates, cleared my cache, and rebooted my browser. I've also tried disabling active extensions.
Chosen solution
Received a response from Zebra. The scanner has settings (Fast HID Keyboard and Quick Keypad Emulation) the browser cannot handle. In this case it was Quick Keypad Emulation (I assume because of the numbers instead of text. Waiting for confirmation from Zebra). After disabling this setting I was able to produce consistent and accurate results. I've never had this problem on my laptop (but have seen it on others) so I'm assuming it's related to a plug-in or extension. I hope this information is useful. I will consider this resolved unless you would like more information to look further into the problem.
(01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354
Read this answer in context 👍 0All Replies (3)
All three barcodes (code_128/text) in the screenshot show this result for me if I scan them with a barcode scan extension in Firefox or with a barcode scanner on my mobile device. I'm not seeing parenthesis like in your question part, so I don't know whether they are present in the barcode. How are you scanning the barcode in Firefox ?
010539152938006917210702100000026354 010539152938006917210702100000026354 010539152938006917210702100000026354
I am scanning with a Zebra DS8108 Barcode Scanner. I didn't scan all three barcodes one barcode created different results with each scan. The scanner is programmed to include parenthesis around field identifiers. Would this (or another setting) cause errors with browsers?
Chosen Solution
Received a response from Zebra. The scanner has settings (Fast HID Keyboard and Quick Keypad Emulation) the browser cannot handle. In this case it was Quick Keypad Emulation (I assume because of the numbers instead of text. Waiting for confirmation from Zebra). After disabling this setting I was able to produce consistent and accurate results. I've never had this problem on my laptop (but have seen it on others) so I'm assuming it's related to a plug-in or extension. I hope this information is useful. I will consider this resolved unless you would like more information to look further into the problem.
(01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354