Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Firefox crashes after a few seconds of use

  • 3 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط FredMcD

Vivek Ayer
Vivek Ayer
more options

I have been having this problem for a while. I've got the latest version as of this writing 71.0 (64 bit) running on a Windows 10 Dell laptop. Firefox opens and works for a while but closes without any error dialog or message within a minute of use

I have been having this problem for a while. I've got the latest version as of this writing 71.0 (64 bit) running on a Windows 10 Dell laptop. Firefox opens and works for a while but closes without any error dialog or message within a minute of use

Chosen solution

Creating a new Firefox profile and starting with that appears to have solved the problem. FF is not crashing anymore. Thanks

Read this answer in context 👍 0

All Replies (3)

FredMcD
FredMcD
more options

At least two issues have been identified for Firefox 71 on Windows:

(1) Old files from Comodo security software Firefox may crash instantly with older versions of this file present: C:\Windows\system32\iseGuard64.dll

(2) Old Logitech camera driver software I don't know the file name to look for but you would want to update the software. https://support.mozilla.org/questions/1274407

Vivek Ayer
Vivek Ayer Question owner
more options

Chosen Solution

Creating a new Firefox profile and starting with that appears to have solved the problem. FF is not crashing anymore. Thanks

FredMcD
FredMcD
more options

That was very good work. Well Done.