I deleted all of my certificates in the Privacy settings and no longer can access any of my websites. How do I fix this?
Thinking that I would eliminate unwanted pop-up windows, I deleted all of my certificates in the Privacy settings. I can no longer access any websites. How do I go about fixing (undoing) the damage?
Thinking that I would eliminate unwanted pop-up windows, I deleted all of my certificates in the Privacy settings. I can no longer access any websites. How do I go about fixing (undoing) the damage?
All Replies (2)
Are you getting the error page mentioned in these articles, and does anything there help track down the problem?
You can delete the cert9.db file in the profile folder (and cert8.db when present) with Firefox closed.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - http://kb.mozillazine.org/Profile_folder_-_Firefox