Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to resize selection using Take a Screenshot on Touchscreen Device

  • 3 پاسخ
  • 1 has this problem
  • 2 views
  • آخرین پاسخ توسّط cor-el

more options

This issue popped up when updating to Firefox 57. Running Windows 10 on a Surface Pro 2, in touchacreen mode.

When I use the Take a Screenshot tool, I cannot drag at all, not to make a selection, or using the white dots to adjust a selection. No amount of furious tapping helps.

Accessibility services aren't being prevented in the options.

Thanks.

This issue popped up when updating to Firefox 57. Running Windows 10 on a Surface Pro 2, in touchacreen mode. When I use the Take a Screenshot tool, I cannot drag at all, not to make a selection, or using the white dots to adjust a selection. No amount of furious tapping helps. Accessibility services aren't being prevented in the options. Thanks.

All Replies (3)

more options

This may help but not sure and will have to try it.

Please let us know if this solved your issue or if need further assistance.

more options

Pkshadow said

This may help but not sure and will have to try it. Please let us know if this solved your issue or if need further assistance.

Thanks for your suggestion. Unfortunately the addon doesn't seem to be working at all for me. I enabled gestures on left click and restarted, but nothing. Either I'm not configuring it correctly, or it doesn't work with touch devices.

Modified by Creaturesque

more options

Maybe use the builtin developer tools instead. You can right-click a node in the left pane in the Inspector to be able to take a screenshot of this node. That is probably the closest thing to using a selection.

There is also a button available to take a full page screenshot.