Is something wrong with my browers or is it from my email?
Hi, Please can someone help me with this issue of mine? I'm unsure if anyone can help me, but I have an issue of having a secure connection of my hotmail account. I tried to communicate on the forums of Microsoft, however, no one replied back when I responded to one of the workers of Microsoft. I'm using Non-script and Ghostery. I have allowed certain scripts and trackers. However, sometimes my secure connection of my hotmail account will appear with a triangle with the inside a !. I have no idea if it's from my Firfox browser or from my email account. I apologize if I'm asking the wrong place about my issue.
- I should add that hotmail isn't the only issue I'm facing with secure connection. I'm having this same issue with this site and youtube as examples. These 2 sites will sometimes show me the triangle with ! inside of it.
Update- @Scribe_uk Thank you for your help. @cor-el I have done on what you have gave me. However, I have no interest to download OS X Yosemite, which it's the newest feature for my Mac. I have no interest to download it, because of the reviews. I have followed the steps on: https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems?redirectlocale=en-US&redirectslug=Troubleshooting+extensions+and+themes
I have followed the steps from Start Firefox in Safe Mode - Disable all extensions. I have not done Test for faulty extensions, because even if I have disabled all of my extensions (Non-scripts, Ghostery, and AdPlus 2.6.8), I still receive the triangle with ! inside of it from my hotmail account and from youtube. Should I install the OS X Yosemite?
Modified by lkjhg67
Chosen solution
If there is mixed passive content (e.g. images) then Firefox shows an exclamation mark instead of "Site Identity Button" (globe/padlock) on the location/address bar.
You can open the Web Console (Firefox/Tools > Web Developer;Ctrl+Shift+K) and check the Net log for lines with a red vertical bar and a mixed content warning icon. Clear the log and reload the page to get an updated log.
- https://support.mozilla.org/kb/how-does-content-isnt-secure-affect-my-safety
- https://developer.mozilla.org/Security/MixedContent
All Replies (6)
Hi, this How do I tell if my connection to a website is secure? article gives details of what the Site Identity Button is telling you. It is a Firefox security feature that gives you more information about the sites you visit.
It is possible that one of your extensions is causing the issues you are having, so temporarily disabling them is worth trying.
Hope that helps to answer your question.
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
- Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
Modified by cor-el
cor-el said
You can try these steps in case of issues with web pages: You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.Clear the cache and remove cookies only from websites that cause problems. "Clear the Cache":
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
"Remove Cookies" from sites causing problems:
- Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
I have done on what you have gave me. However, I have no interest to download OS X Yosemite, which it's the newest feature for my Mac. I have no interest to download it, because of the reviews. I have followed the steps on: https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems?redirectlocale=en-US&redirectslug=Troubleshooting+extensions+and+themes
I have followed the steps from Start Firefox in Safe Mode - Disable all extensions. I have not done Test for faulty extensions, because even if I have disabled all of my extensions (Non-scripts, Ghostery, and AdPlus 2.6.8), I still receive the triangle with ! inside of it from my hotmail account and from youtube. Should I install the OS X Yosemite?
- I apologize for posting this again. I'm new to this forum. I still need help.
(deleted wrong thread)
Modified by cor-el
Chosen Solution
If there is mixed passive content (e.g. images) then Firefox shows an exclamation mark instead of "Site Identity Button" (globe/padlock) on the location/address bar.
You can open the Web Console (Firefox/Tools > Web Developer;Ctrl+Shift+K) and check the Net log for lines with a red vertical bar and a mixed content warning icon. Clear the log and reload the page to get an updated log.
cor-el said
If there is mixed passive content (e.g. images) then Firefox shows an exclamation mark instead of "Site Identity Button" (globe/padlock) on the location/address bar. You can open the Web Console (Firefox/Tools > Web Developer;Ctrl+Shift+K) and check the Net log for lines with a red vertical bar and a mixed content warning icon. Clear the log and reload the page to get an updated log.
Thank you for your help. If I need anymore help I'll come over to this forum of Mozilla.