some subfolders have disappeared

Suddenly, bizarrely, some of my sub folders have disappeared. They are not "greyed out". They have totally disappeared. I now missing important content, that I need. I ha… (read more)

Suddenly, bizarrely, some of my sub folders have disappeared. They are not "greyed out". They have totally disappeared. I now missing important content, that I need. I have been unable to find a solution by browsing on this forum. Can anyone help? And if they are gone for good, can anyone suggest how I can prevent this from happening again?

Asked by chandi1 Duela astebete

Last reply by caspy7 Duela 2 minutu

Thunderbird not accepting my password for the SMPT server

Hi there, I have looked for hours on your site on how to get thunderbird sending emails, I have attached this to my outlook account and used all the correct IMAP/Port/Se… (read more)

Hi there,

I have looked for hours on your site on how to get thunderbird sending emails, I have attached this to my outlook account and used all the correct IMAP/Port/Server settings that are displayed.

For some reason when I go to send an email, it says to me that "login to server smtp.office365.com with username ****myusername**** failed" THEN it says "Unable to authenticate outgoing server (SMTP). Please check the password & verify the 'Authentication Method' in account settings, Outgoing Server (SMTP)" I have done all the above multiple times, I have even tried other settings, and it STILL DOES NOT WORK.

I would greatly love some help with this as it is now becoming very tasking and frustrating. Please can someone help me out ASAP as I would love to start making use of Thunderbird.

Thanks - Max!

Asked by max165 Duela ordu bat

Last reply by david Duela 57 minutu

Email is not working at all.

I use Thunderbird to check the 15 different email accounts that I have to respond to. On the 4th of June it just quit sending or receiving emails. I tried deleting some… (read more)

I use Thunderbird to check the 15 different email accounts that I have to respond to. On the 4th of June it just quit sending or receiving emails. I tried deleting some of my emails but it hasn't helped. Do you think I haven't deleted enough or would there be another reason for it to quit working.

Asked by frenchfaye Duela 5 hilabete

Last reply by neilrdroid Duela ordu bat

pasting screenshots

When trying to paste a screenshot from my PC (Windows 11), it fails—it does nothing. I've been attempting to set 'mail.compose.attach_http_images' to true and selecting "… (read more)

When trying to paste a screenshot from my PC (Windows 11), it fails—it does nothing. I've been attempting to set 'mail.compose.attach_http_images' to true and selecting "Only HTML" in the "Compose messages in HTML format" settings, but it still doesn't work. However, the screenshot from the clipboard can be successfully pasted into the Paint app.

Do you have any ideas or suggestions for resolving this issue?

Asked by Shalev Gaigi Duela 7 ordu

Last reply by david Duela 3 ordu

SEND MENU DISAPPEARED

The Menu at the top of e-mail to be sent disappeared so I can's send e-mail. I was able to click "File" and then click "Send Now" for a few days but the menu bar just di… (read more)

The Menu at the top of e-mail to be sent disappeared so I can's send e-mail. I was able to click "File" and then click "Send Now" for a few days but the menu bar just disappeared. [email protected]

Asked by kblair1 Duela egun bat

Last reply by david Duela 3 ordu

Sorting folders in ver. 128.5

I have several email accounts and in the left pane they are listed in the order I added them. I want to change the order so the more used accounts are on top. I try dra… (read more)

I have several email accounts and in the left pane they are listed in the order I added them. I want to change the order so the more used accounts are on top. I try dragging and it does not do anything. I searched the web and only solution listed was to download an api, which I did, but does not work on ver. 128. How do I change the order that these email accounts appear?

Asked by wlb.aes Duela 3 ordu

Last reply by david Duela 3 ordu

thunderbird synchronisation von pc und android

Hallo und guten Tag, ich habe für Windows [PC] und Android [Pixel 8pro] jeweils die beiden aktuellsten Versionen von 'Thunderbird x64'und 'Thunderbird: Free Your Inbox'… (read more)

Hallo und guten Tag,

ich habe für Windows [PC] und Android [Pixel 8pro] jeweils die beiden aktuellsten Versionen von 'Thunderbird x64'und 'Thunderbird: Free Your Inbox' installiert und eingerichtet. Es sind zwei E-Mail-Konten mit jeweils einer Alias-Adresse eingerichtet, alles unter GMX.NET , IMAP+SMTP sind ebenfalls aktiviert [IMAP port993 und SMTP port465]. Leider bekomme ich es nicht so eingerichtet, daß Mails wenn sie am PC oder am Pixel empfangen und verschoben oder gelöscht oder als Spam markiert sind, daß dieses dann auch am jeweils anderen Endgerät so erscheint. Es werden immer wieder alle Mails neu als eingegangene Nachrichten gezeigt und ich muß dann am jeweils anderen Endgerät die gleichen Aktionen vornehmen.

Wo liegt der Fehler, was muß ich tun um das Problem zu beheben.

Asked by der a. Duela astebete

Last reply by david Duela 6 ordu

Re-downloading of old emails

Many moons ago I used Microsoft's Outlook as my email program. When I would open Outlook, it would retrieve all of my emails from my ISP's server, permanently removing t… (read more)

Many moons ago I used Microsoft's Outlook as my email program. When I would open Outlook, it would retrieve all of my emails from my ISP's server, permanently removing the emails from the server while downloading them into Outlook.

When I installed Thunderbird recently, it was to do the same thing. My ISP had sent me several notices that my email account was close to full, so I was looking for an email program that worked the same way Outlook does, and removes my emails from my ISP's email server as it downloads them to my PC.

The first issue I'm having is that Thunderbird does not appear to do this? Or do I simply have my Thunderbird account/settings set up incorrectly?

My next issue is directly tied to the first one. Every time I open Thunderbird it starts re-downloading all of the emails that it has previously already copied into my Thunderbird Inbox, but that are still in my email account on my ISP's email server. This is probably 15 years worth of emails and equates to thousands of emails I'm saving, and every time I open Thunderbird it starts re-downloading them again. I simply want to be able to save them to my local email client (Thunderbird) and store them on my PC's hard drive.

The final issue is also tied to the first two: As soon as it starts downloading the emails again, Thunderbird (and only Thunderbird) lags heavily and almost continuously. It lags so badly that it becomes incredibly difficult to write a new email in Thunderbird, and so I end up closing the program and logging into my ISP's email server and using their client to write my emails, or conducting my email business via my phone, which takes longer and is more challenging due to continuous fat-fingering of the phones tiny little keyboard.

So, am I missing something, or do I have some settings in Thunderbird set up incorrectly? Or does Thunderbird simply not work the same way Outlook does (or at least use to)?

Thanks in advance for any help or advice anyone is willing to give.

~ Doug

Asked by df3 Duela egun bat

Last reply by david Duela 6 ordu

Unable to access email account

Hi, Why am I getting this message? Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to co… (read more)

Hi,

Why am I getting this message?

Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

I started the program this morning and got a small download. Left the program open and 30 minutes later tried another download. The program shut down last night without a problem. I have compacted the inbox and there is plenty of disk space. What is the problem? Allan

Asked by allewell Duela 21 ordu

Last reply by PavelkoT Duela 13 ordu

Thunderbird

I keep getting the following message whenever I bring up Thunderbird… Error with account [email protected] The STAT command did not succeed. Error getting message number … (read more)

I keep getting the following message whenever I bring up Thunderbird…

Error with account [email protected] The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [SYS/PERM] Your account is not enabled for POP access. Please visit your Gmail settings page and enable your account for POP access.

Please help! Thank you!

Asked by Brian Cozad Duela 17 ordu

Last reply by Hisayuki.Fukuda Duela 15 ordu

Thunderbird freezing in Windows safe mode (win11)

Hi I have several different email accounts. All but one are working fine. But my primary account is continuously unresponsive and freezes. This has been going on for … (read more)

Hi

I have several different email accounts. All but one are working fine. But my primary account is continuously unresponsive and freezes. This has been going on for several weeks now and today I can't get that account to work at all.

I'm on Windows 11 and have tried re-starting my laptop in Safe Mode but the freezing persists. I've tried turning off Windows Defender - it makes no difference and I don't have any other anti-virus running.

I have 450 emails in my Inbox and don't want to lose any of them or my address book. I do back up each week.

Not very tech savvy and no clue how to sort the issue out.

All help appreciated.

Asked by BAMimages Duela 2 egun

Last reply by Wayne Mery Duela 17 ordu

Rainbow Wheel on Thunderbird Startup

Hi guys, been experiencing the rainbow / spinning wheel on my Mac with Thunderbird since I switched to Mac. I do have a decent machine with M1 chip. Thought that it was d… (read more)

Hi guys, been experiencing the rainbow / spinning wheel on my Mac with Thunderbird since I switched to Mac. I do have a decent machine with M1 chip. Thought that it was due to having a few accounts but then reinstalled Thunderbird and tried with one account only and it does the same thing. If there is no account connected to it, it loads right up. And it was working fine on Windows (loads up quite fast).

Is anyone else experiencing this? Any solutions to make the program startup better? It feels like it will freeze the computer...

Asked by petar.dopchev Duela egun bat

Last reply by Wayne Mery Duela 17 ordu

FREEZES ALL THE TIME

I have never been a big fan of your products. However, i WAS curious about your email client, Thunderbird. So I decided to download it and try it out. THAT WAS A MISTA… (read more)

I have never been a big fan of your products. However, i WAS curious about your email client, Thunderbird. So I decided to download it and try it out. THAT WAS A MISTAKE. I have a pretty good computer and have had vert little issues with other products from other companies. You products tend to freeze ALOT and I have spent the last 10 minutes attempting to enter my email information (e.g email and password) and keeps saying "UNABLE TO LOG IN AT SERVER, 'Probably wrong configuration username or password." I change the change the password and still nothing, so I manually entered protocol, hostname etc. and I am still getting same message. I check my firewall settings just be sure things were good. I checked with the my email and everything was ok there. What do wrong?

Asked by iHub Core Admin Duela egun bat

Last reply by Wayne Mery Duela 17 ordu

double payment

I am retired and I get a little money from the CPP & Old Age, and I authorize a donation for you $7.90. But you are taking two donations from my account, the other i… (read more)

I am retired and I get a little money from the CPP & Old Age, and I authorize a donation for you $7.90. But you are taking two donations from my account, the other is $ 11.13 which I didn't authorize. Please keep the money you got already and please do not get over payment any more. thank you. Pablo.

Asked by pabloorellana933 Duela 17 ordu

Last reply by James Duela 17 ordu

regle de consevation TB

bonjour désirant supprimer automatiquement les messages de plus de deux jours dans le dossier spam de TB, la procédure "règle de conservation" dans les propriétés du doss… (read more)

bonjour désirant supprimer automatiquement les messages de plus de deux jours dans le dossier spam de TB, la procédure "règle de conservation" dans les propriétés du dossier ne fonctionne pas, y a t il autre chose à paramétrer ? ou un module complémentaire ?

merci de votre aide

Asked by biloubil Duela egun bat

Last reply by sfhowes Duela 18 ordu

Настройка уведомления о новом сообщении во вложенной папке

Добрый день. Не приходят оповещения о новых сообщениях во вложенной папке. По письмам, которые попадают в папку входящие, оповещения приходят, а в созданную папку с настр… (read more)

Добрый день. Не приходят оповещения о новых сообщениях во вложенной папке. По письмам, которые попадают в папку входящие, оповещения приходят, а в созданную папку с настройками сортировки оповещения отсутствуют

Asked by fanzil Duela egun bat

Last reply by sfhowes Duela 18 ordu