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FireFox desktop will not load (most) pages

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or brows… (read more)

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or browse channels or community pages normally. I have fully reset my browser, reinstalled it, and disabled extensions. Other browsers on my PC will work normally. I have very few extensions: Sponsorblock for Youtube, uBlock Origin, and Facebook Container, that's it. I am not using a proxy or VPN. Troubleshoot mode did not fix the issue. I'm not the most tech savvy, so I apologize if I missed anything here.

Any insight is appreciated. Thanks!

Asked by emmy Duela 6 egun

Last reply by emmy Duela 13 ordu

smartredirect.de prevents websites from opening...

I use linux mint older version, with firefox latest versions. A problem has been developing where after clicking a search link, a page pops up warning of possible phishin… (read more)

I use linux mint older version, with firefox latest versions. A problem has been developing where after clicking a search link, a page pops up warning of possible phishing site. usually i clicked proceed and was taken to the website, but now am taken to a blank page or 404"cannot be found." Of course the page exists but i cannot get there. the url is a smartredirect.de... always. How do I get rid of this redirect app?

Asked by germeten1 Duela 6 egun

Page will not load correctly

Hi There. Please can someone try to help me.. I know VERY little about computers. I have windows 8.1 and firefox. All works perfectly and always has. I do NOT have any … (read more)

Hi There. Please can someone try to help me..

I know VERY little about computers. I have windows 8.1 and firefox. All works perfectly and always has.

I do NOT have any other "devices" I am disabled and cannot use a telephone so do not have one, well, only the old sort i use to get one time passcodes.

In the last few days, everytime i have had to make a payment to anywhere, i have had the onetime passcode "authentification" thingy pop up from Mastercard. Not a problem, works perfectly.

Enter virgin media..

When i try to pay their bill, the "authentification" thing does not load properly and hence it is impossible to proceed. Virgin media are worse than useless and insist it is something wrong with my computer. If that is the case, why does every other website on the entire internet work properly then, apart from theirs..

I have added a screen shot of their web page..

If i refresh it, a different screen comes up, i have added a screen shot of that too..

Anyone got any ideas??

Thank you.. john.

Asked by john.lewis87 Duela 6 egun

Firefox Broken When Using Cloudflare

FF 133.0.3 (64bit) OSX 13.6 Ventura Am having trouble reliably accessing any site that uses Cloudflare. No extensions are installed, no UA switching. Have tried: D… (read more)

FF 133.0.3 (64bit) OSX 13.6 Ventura

Am having trouble reliably accessing any site that uses Cloudflare.

No extensions are installed, no UA switching.

Have tried:

  • Default settings as well as purposefully turning various settings "off", both with existing and brand new profiles.
  • Disabling "Enhanced tracking protection", but it does appears to be hard-coded "on" as it appears as "Enabled" when any new site is visited, even even though about:protections clearly states "Enhanced Tracking Protection: OFF".
  • Multiple DNS providers (Google -> 8.8.8.8, 8.8.4.4), (OpenDNS -> 208.67.222.222, 208.67.220.220), (Cloudflare -> 1.1.1.1, 1.0.0.1)

The issue with Cloudflare is getting past its endless "Verify you are human" turnstyle checkbox. As stated above ETP is supposedly "off". Even went ahead and added "https://cloudflare.com" and "https://challenges.cloudflare.com" to the ETP exceptions list (which should be unneccesary as ETP is supposedly "off").

Though this ticket was a few years old, followed all steps from https://support.mozilla.org/bm/questions/1273784 to no effect.

Double-checked:

Settings -> Privacy and Security: ETP -> Custom -> ALL unchecked (cookies, Tracking Content, Cryptominers, Known fingerprinters, Suspected fingerprinters) DNS over HTTPS -> Off

about:config: network.cookie.cookieBehavior -> 0 privacy.socialtracking.block_cookies.enabled => false privacy.trackingprotection.enabled privacy.trackingprotection.pbmode.enabled privacy.trackingprotection.cryptomining.enabled privacy.trackingprotection.fingerprinting.enabled

Going to any site and clicking the protection "Heart" icon still shows enhanced tracking protection to be "Enabled" (though it should not be). On any Cloudflare site, selecting "Disabled" immediately brings up the "Verify you are human" checkbox ad infinitum.

Just for fun, inspected a page a couple of times (the new serenity.ai search engine), clearing cookies & cache each time, noting the network tab via inspect. The only thing that appeared to change was the value of a cookie, and cloudflare's Ray ID. Two responses were in error, a 403 and a 401:

Request Headers (403): GET /search/new?q=pending&newFrontendContextUUID=4f32d4c2-d660-4ff0-9887-2a3aae266a9b HTTP/2 Host: www.perplexity.ai User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:133.0) Gecko/20100101 Firefox/133.0 Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate, br, zstd Referer: https://www.perplexity.ai/ Connection: keep-alive Cookie: __cf_bm=DNF1kEWfzAVxab2PKJWFLyU0IXE4b5LNz.PIeoJOkOM-1734448407-1.0.1.1-cS8gMWSRlFpgYv_.cZdM9mQ9DGzIsHM9wFfeFHhXwA0zY1vtZPh0rn4dDiC63I.z.w93j4IcSXrQnpjOuNyM1w; AWSALB=lTKv0yx38yEkkWzEYB967kh1SykONJgcXE9Ge6jOe93Ty6rjgkH/Z3fBTxkSNUqRnXDgFFI+KYesnIBGiZH490IN/2pXP88ymp9yPPEyygVgD81friGNeJZgn45BTyocfNyYmsqEskUA+rHB0ltxa1YhhpxrUABoqY/udkHGsyL4vlSvuzYJ4MOWwWlS4g==; AWSALBCORS=lTKv0yx38yEkkWzEYB967kh1SykONJgcXE9Ge6jOe93Ty6rjgkH/Z3fBTxkSNUqRnXDgFFI+KYesnIBGiZH490IN/2pXP88ymp9yPPEyygVgD81friGNeJZgn45BTyocfNyYmsqEskUA+rHB0ltxa1YhhpxrUABoqY/udkHGsyL4vlSvuzYJ4MOWwWlS4g==; pplx.visitor-id=4bc3f08b-020e-439e-8e93-15f8b6af0f83; __cflb=02DiuDyvFMmK5p9jVbVnMNSKYZhUL9aGkVUmJ5FqcYiD2; _dd_s=rum=0&expire=1734449360079; cf_clearance=UZ9n6kS.QQutYN0gn.BNstdZs_YZ764L76SAZVNJPjk-1734448407-1.2.1.1-u9UM_ZNPiKyD4aznyWVe1SJiRAquh36ZYaCGE7Np4pK_beiYl.c4oV23VoufQ8xzQ72Z_Enav6x.H37HHoRduCFPk_BCdFRrpPi1qYVJmHbUmgqEcash1cfl9bMUkoimji9AgONyabWAOng7o4fvRcjRyf.HdQVDXij2eVr_zzxm1Yt484iGVG6cyelIgm.xkIAaHpnmiBlnJElUdeaH5ptdBjdprkgL6S9LmMq6cQSz1xYmef2gH7yyC.kkIcZypX7uazKwOnrpe3QJnJTN3YNG_8NddGw3UOdrU.3AWSTyVv7_TjskqV3GrvUImEISakVICmxuRDZ7v9xi5DdMwJ__ocBaSEghOpbpPAoYANE; next-auth.csrf-token=772ac4d1fe8dfdfc70db3336892bafe3e7738102b83aa8269663e3444d1a1aa6%7Cd4206f57d899feb21c14f1aff27d0ce596dfb06c928c52d7cda16f3dc9a52eec; next-auth.callback-url=https%3A%2F%2Fwww.perplexity.ai; __stripe_mid=d89f9abf-fdd8-4910-b012-9a0a1da2b3405fa7e8; __stripe_sid=b520bbae-1a2d-4363-9e2e-3f058998c945eff199; pplx.metadata={%22qc%22:1%2C%22qcu%22:0%2C%22qcm%22:0%2C%22qcc%22:0%2C%22qcd%22:0%2C%22hli%22:false%2C%22hcga%22:false%2C%22hcds%22:false%2C%22hso%22:false%2C%22hfo%22:false} Upgrade-Insecure-Requests: 1 Sec-Fetch-Dest: document Sec-Fetch-Mode: navigate Sec-Fetch-Site: same-origin Sec-Fetch-User: ?1 Priority: u=0, i TE: trailers

Response Headers (403): HTTP/2 403 date: Tue, 17 Dec 2024 15:14:20 GMT content-type: text/html; charset=UTF-8 accept-ch: Sec-CH-UA-Bitness, Sec-CH-UA-Arch, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Platform, Sec-CH-UA, UA-Bitness, UA-Arch, UA-Full-Version, UA-Mobile, UA-Model, UA-Platform-Version, UA-Platform, UA critical-ch: Sec-CH-UA-Bitness, Sec-CH-UA-Arch, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Platform, Sec-CH-UA, UA-Bitness, UA-Arch, UA-Full-Version, UA-Mobile, UA-Model, UA-Platform-Version, UA-Platform, UA cross-origin-embedder-policy: require-corp cross-origin-opener-policy: same-origin cross-origin-resource-policy: same-origin origin-agent-cluster: ?1 permissions-policy: accelerometer=(),autoplay=(),browsing-topics=(),camera=(),clipboard-read=(),clipboard-write=(),geolocation=(),gyroscope=(),hid=(),interest-cohort=(),magnetometer=(),microphone=(),payment=(),publickey-credentials-get=(),screen-wake-lock=(),serial=(),sync-xhr=(),usb=() referrer-policy: same-origin x-content-options: nosniff x-frame-options: SAMEORIGIN cf-mitigated: challenge cf-chl-out: Gdpf2G2P84icaUc9eXBrWRoMXFniOcc94+Rt+ymiXoU/cQYKq8+xzyEgik2f0RThFUI4k5JP9g+7skl51OBeTGu39RBCR7yL/tmwF/QGgJBjDwK3EIC0tYjHpE5BW4phtvO78Z9jG2iIgdkLyHJdhw==$aGNrRFcXEu22z86D/jnmkA== cache-control: private, max-age=0, no-store, no-cache, must-revalidate, post-check=0, pre-check=0 expires: Thu, 01 Jan 1970 00:00:01 GMT vary: Accept-Encoding server: cloudflare cf-ray: 8f37dcbbeae32e6a-DFW content-encoding: gzip X-Firefox-Spdy: h2

Fetch (403): await fetch("https://www.perplexity.ai/search/new?q=pending&newFrontendContextUUID=9d97fef3-8197-4a4a-841f-690468857281", {

   "credentials": "include",
   "headers": {
       "User-Agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:133.0) Gecko/20100101 Firefox/133.0",
       "Accept": "text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8",
       "Accept-Language": "en-US,en;q=0.5",
       "Upgrade-Insecure-Requests": "1",
       "Sec-Fetch-Dest": "document",
       "Sec-Fetch-Mode": "navigate",
       "Sec-Fetch-Site": "same-origin",
       "Sec-Fetch-User": "?1",
       "Priority": "u=0, i"
   },
   "referrer": "https://www.perplexity.ai/",
   "method": "GET",
   "mode": "cors"

});

Request Headers (401): GET /cdn-cgi/challenge-platform/h/b/pat/8f37dcbe4d1e2836/1734448460780/74c530203e547de34250ba4b3b0818fccad4eb8dceb870bebc84a25ac4424ca4/8ST9YViz3dffgoY HTTP/2 Host: challenges.cloudflare.com User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:133.0) Gecko/20100101 Firefox/133.0 Accept: */* Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate, br, zstd Referer: https://challenges.cloudflare.com/cdn-cgi/challenge-platform/h/b/turnstile/if/ov2/av0/rcv/d8tib/0x4AAAAAAADnPIDROrmt1Wwj/dark/fbE/normal/auto/ Connection: keep-alive Sec-Fetch-Dest: empty Sec-Fetch-Mode: cors Sec-Fetch-Site: same-origin Priority: u=4 Cache-Control: max-age=0 TE: trailers

Response Headers (401): HTTP/2 401 date: Tue, 17 Dec 2024 15:14:20 GMT content-type: text/plain; charset=utf-8 content-length: 1 www-authenticate: PrivateToken challenge="AAIAGXBhdC1pc3N1ZXIuY2xvdWRmbGFyZS5jb20gdMUwID5UfeNCULpLOwgY_MrU643OuHC-vISiWsRCTKQAGWNoYWxsZW5nZXMuY2xvdWRmbGFyZS5jb20=", token-key="MIIBUjA9BgkqhkiG9w0BAQowMKANMAsGCWCGSAFlAwQCAqEaMBgGCSqGSIb3DQEBCDALBglghkgBZQMEAgKiAwIBMAOCAQ8AMIIBCgKCAQEAscjm_UO_k901rNdCKgLw5bvI4i6M_jDNCIXpfs2LRbtxwLOrUyplqVvML_hVlB5tIDMuj0ihhaOFHose-Y0_UjQnNUGE_vol46VvGgscTMtTjU4xINriap8AMTIygvljEBt6my-nBwkUGhY3U9v5iKC-eWR5bTfvrqFsuIVxafkSfhHqDXB4KLGNjvOOV71GGJ9x4yxA-C2OcULZ1uDDKuvAaMhuiWdF6OzSTXruP9yPg1vmuteavOW1re0YDbCbtK16PhHdSzWym7v_FrvId-2zf26j50FlTd_vl_DcKNDVCgWDoU0uX3cU6V3rSQoVXREEqPr-2ywSGru8ZuXRoQIDAQAB", max-age=20, PrivateToken challenge="AAIAHXNhdC5wYXQtaXNzdWVyLmNsb3VkZmxhcmUuY29tIHTFMCA-VH3jQlC6SzsIGPzK1OuNzrhwvryEolrEQkykABljaGFsbGVuZ2VzLmNsb3VkZmxhcmUuY29t", token-key="MIIBUjA9BgkqhkiG9w0BAQowMKANMAsGCWCGSAFlAwQCAqEaMBgGCSqGSIb3DQEBCDALBglghkgBZQMEAgKiAwIBMAOCAQ8AMIIBCgKCAQEAsLS4HBnLGydwK-bLQGRCaoyMsrXBRrDgQVmxS06j3UF0nYSd6GdTGCKIu1WV60eg-tJtTttfEVq7wHVQf4vzjYBidmCh88ebzxKv2GB6PESSodf5MsEup9xd5dxpkYScgL1CCJq89kRrOQ_CS61bvkL_oGyZf4ffqG5THgaOsopqj8dFLH6_SMy9yf8EgMYqpyjxfKsD-1_qb1m1DRjJEKPWKIGwmHXIKQJUqsxZFm4_Inwkxx7QMpVP4GyqlTxFVz7stWwJRSkMLHjEM_IWLUYfPhuwIUVqmRjGsY1n8flA1bRfxaWHNDxoi25-M2BKTP9NkNNJBbTKErhrZ9LGywIDAQAB", max-age=20, PrivateToken challenge="AAIALHBwLWlzc3Vlci1wcm9kdWN0aW9uLnJlc2VhcmNoLmNsb3VkZmxhcmUuY29tIHTFMCA-VH3jQlC6SzsIGPzK1OuNzrhwvryEolrEQkykABljaGFsbGVuZ2VzLmNsb3VkZmxhcmUuY29t", token-key="MIIBUjA9BgkqhkiG9w0BAQowMKANMAsGCWCGSAFlAwQCAqEaMBgGCSqGSIb3DQEBCDALBglghkgBZQMEAgKiAwIBMAOCAQ8AMIIBCgKCAQEAnjx4ES9FK_7HoOz2eOuAOLsLJohAAACh84h85AqhAgNOQHBXgzvaRlSVTWSxbxqMaM7_mzi_nXEX7uTPY4QjDPwxO1-MTMRr9MTdbId3v2KeXk7Utq2UL3Sqq1pUAFuYr5f3iNWvcUTPA2uQnM5rA2Y6y4ihqGeKzjo4Ws3RUng4UG_XpnH7TLtkaQT2lSlx1KW3HVmqe3s2nErL6VnmuSSy2fq44coBInPp7ynWCw8_3S_-dcI8a5go7lg2mavoCR40euH5CdnAunVSViDwmvWwAp-1utTaVRH5Js528pcl79qQZBn4JNqyILi_Ymqw1LSnr8eYgV1xj4dzW1hJqQIDAQAB", max-age=20 server: cloudflare cf-ray: 8f37dcc06f682836-DFW alt-svc: h3=":443"; ma=86400 X-Firefox-Spdy: h2

Fetch (401): await fetch("https://challenges.cloudflare.com/cdn-cgi/challenge-platform/h/b/pat/8f37e12ccc22e79a/1734448642308/b0f60510f953d7fa51138545e66632922718d191f21dd45996658b37e0dd46d0/BgNyxuJHfe5Ju1e", {

   "credentials": "omit",
   "headers": {
       "User-Agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:133.0) Gecko/20100101 Firefox/133.0",
       "Accept": "*/*",
       "Accept-Language": "en-US,en;q=0.5",
       "Sec-Fetch-Dest": "empty",
       "Sec-Fetch-Mode": "cors",
       "Sec-Fetch-Site": "same-origin",
       "Priority": "u=4",
       "Cache-Control": "max-age=0"
   },
   "referrer": "https://challenges.cloudflare.com/cdn-cgi/challenge-platform/h/b/turnstile/if/ov2/av0/rcv/2iqu9/0x4AAAAAAADnPIDROrmt1Wwj/dark/fbE/normal/auto/",
   "method": "GET",
   "mode": "cors"

});

Had also reported this issue over at Cloudflare a while back; they were not very forthcoming as to why this behavior might be occurring. Often their own forum would get the endless turnstyle with FF.

Other browsers do not have this issue, and while I very much like Firefox, in recent releases it has become all but unusable where Cloudflare is concerned.

Please advise how to reliable get past Cloudflare's endless "Verify you are human" turnstyle.

Thanks!

Asked by osxtra Duela astebete

Last reply by osxtra Duela astebete

Bug avec canalplus

Bonsoir, Depuis quelques temps Firefox bug quand je suis sur canal plus ce que je n ai pas avec google Pouvez vous me dire pourquoi ou réparer le problème Merci Chantal B… (read more)

Bonsoir, Depuis quelques temps Firefox bug quand je suis sur canal plus ce que je n ai pas avec google Pouvez vous me dire pourquoi ou réparer le problème Merci Chantal BREDEL

Asked by chbredel Duela astebete

this page is slowing down firefox, I can't browse facebook on firefox

the browser is to laggy and i think there is something wrong, I reset it, removed and reinstalled would cause be the cause of that knowing I don't that face that issue o… (read more)

the browser is to laggy and i think there is something wrong, I reset it, removed and reinstalled would cause be the cause of that knowing I don't that face that issue on other browsers

Asked by sinfulslave Duela astebete

Youtube videos stop after 1 minute. No pre-load, nothing.

Hi, I have been having this issue with Firefow & Youtube for some weeks now. What happens is that I launch a video, it plays well, but after 1 minute it stops. No … (read more)

Hi,

I have been having this issue with Firefow & Youtube for some weeks now.

What happens is that I launch a video, it plays well, but after 1 minute it stops. No buffering, no download of the next chunk of the video, nothing. It just stops. I have disabled all the addons I use and it changes nothing; in some cases, it stops the video from launching.

> Why this is not network related : on the same computer, at the same time, I can watch YT videos on Opera. Without issues. With uBlock origin enabled. And VPN. > Why I believe this is browser (ie. not computer) related : I have another computer, on the same network, that has the exact same issue. With less extensions, and no VPN. And again, when using Opera, YT works as intended, with uBlock origin.

There might be a setting related to video buffering to change, or something, I do not know. But this is beginning to be infuriating.

Is this a Google' crackdown on browsers not beging Chrome? Or am I an isolated case?

Thanks in advance !

Asked by laequ Duela astebete

Last reply by laequ Duela astebete

Live Chat Session Issues

Working on setting up a new PC build. I've had to use some PC support website chats and many of them have just not acted right? For example, one would allow me to start… (read more)

Working on setting up a new PC build. I've had to use some PC support website chats and many of them have just not acted right? For example, one would allow me to start a chat but then sent me directly to closing the chat like we were finished. The others would lock up my Firefox many times. Anything come to mind as to why this is happening? Windows 11 Pro v24H2 and latest Firefox version.

Asked by drahesa Duela astebete

Last reply by drahesa Duela astebete

cant access website

I cannot access this website: https://cz-usa.com . I get this message every time. Please help, this is very frustrating!~ Forbidden You don't have permission to acc… (read more)

I cannot access this website: https://cz-usa.com . I get this message every time. Please help, this is very frustrating!~


Forbidden

You don't have permission to access this resource.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Asked by jimburk9 Duela astebete

Google login problems on firefox

From one day to the next I have the problem that I can no longer log in to the Google site. When I press the "log in" button, the page loads for half a second and nothing… (read more)

From one day to the next I have the problem that I can no longer log in to the Google site. When I press the "log in" button, the page loads for half a second and nothing happens (screenshot 1). When I then want to access YouTube, the following page appears (screenshot 2). Everything works with other browsers. When I press "Gmail" on the Google homepage, I'm suddenly logged in and in my inbox. But I can't go to YouTube from there either, and I get back to the "screenshot 2" screen. I then have to log out of my account in gmail and log in again to access YouTube. If I then close Firefox, everything starts again from the beginning.

Asked by GypsyShnizzel “Gypsyshnizzel” Duela astebete

ouverture d'une page internet

bonjour je n'arrive pas a ouvrir cette page https://click.kaspersky.com/?hl=fr&pid=kpmwin&version=24.3.0.327&hotfix=&syst=Microsoft%20Windows%2010%2010.0.… (read more)

Asked by olim1 Duela astebete

netflix incompatibility with firefox?

12/12/24 - netflix says i need to upgrade firefox browser in order to watch vis, but running MOST current version (115.18.0esr). Mac OS 10.12.6 . need help fixing issue. … (read more)

12/12/24 - netflix says i need to upgrade firefox browser in order to watch vis, but running MOST current version (115.18.0esr). Mac OS 10.12.6 . need help fixing issue. thanks

Asked by Bob410 Duela astebete

Last reply by Bob410 Duela astebete

Unable to login to Bank

I just discovered that I am unable to login to my bank accounts using Firefox/Windows 10. I found that Chrome login worked normally, which makes me think something happ… (read more)

I just discovered that I am unable to login to my bank accounts using Firefox/Windows 10. I found that Chrome login worked normally, which makes me think something happened with a recent Firefox update. Description: The web page and login page appeared normally, but after entering the access code (obtained by text of email), and hitting the 'Submit' button, nothing happened. The screen does not change, it does not appear to be trying to load....noting except the 'Submit' button on the page changes color indicating that it has been submitted. Any help appreciated. I can use Chrome for now for this purpose, but Firefox has been my browser for many years and works will with my Password manager (LastPass), so I hope to get it working properly.

Asked by tlward Duela astebete

my.yahoo.com home page

Why can I no longer access my yahoo customized home page. And how can I create a new one, tho I'd rather not have to go thru all of that setup again. Hope you can help m… (read more)

Why can I no longer access my yahoo customized home page. And how can I create a new one, tho I'd rather not have to go thru all of that setup again. Hope you can help me retrieve it. Started yesterday I think.

Asked by kconsalvi Duela astebete

Last reply by kconsalvi Duela astebete