Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do I find the compatibility view with Firefox, I need a website that says that I am not supported

  • 1 reply
  • 50 have this problem
  • 16 views
  • Last reply by cor-el

more options

the website that I am trying to access is the Idaho Department of Labor, Open a new claim. It shows how to get to compatibility mode in explorer but does not give you an option for firefox. I do not have the options that they are showing in my tools menu. This is an important document that I need to fill out but cannot access..... Help

the website that I am trying to access is the Idaho Department of Labor, Open a new claim. It shows how to get to compatibility mode in explorer but does not give you an option for firefox. I do not have the options that they are showing in my tools menu. This is an important document that I need to fill out but cannot access..... Help

All Replies (1)

more options

Firefox doesn't have a compatibility mode.
Firefox works with web pages that are W3C compliant.

Can you post a link to the page that gives problems?


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).