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Thunderbird not receiving emails with attachments

  • 1 reply
  • 0 have this problem
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  • Last reply by Matt

Kumar
Kumar
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Hello,

I've been encountering an issue with my Thunderbird email client for my Office365 account. Specifically, I'm unable to receive emails containing attachments in Thunderbird. However, when I log in to the Office365 webmail interface, I can access these emails without any problems. It seems that I'm receiving emails without attachments just fine, but there's an issue specifically with emails that have attachments.

I would really appreciate any assistance you could provide in resolving this matter.

Thank you for your help.

Best regards,

Hello, I've been encountering an issue with my Thunderbird email client for my Office365 account. Specifically, I'm unable to receive emails containing attachments in Thunderbird. However, when I log in to the Office365 webmail interface, I can access these emails without any problems. It seems that I'm receiving emails without attachments just fine, but there's an issue specifically with emails that have attachments. I would really appreciate any assistance you could provide in resolving this matter. Thank you for your help. Best regards,

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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To begin diagnosing this, please disable any email scanner in your antivirus product and try again. They are quite good at messing up at the first hurdle when email has attachments.