Firefox on my new computer is basically very good but now Facebook does not work it's totally blank
It is not internet related as every where else I go using Firefox it shows up fast and fine. And yes the Gmail works so good on Firefox and the new computer. But now when I go to my daughter's Facebook page - it shows that it has moved there (the reload shows up) but the Facebook is 1000& blank. Nothing shows up. It is totally blank. Screenshot has been added. So then I tried Google Chrome and yes the Facebook shows up very fast and fine.
All Replies (3)
Have you tried other Facebook pages?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If there is still a problem,
Start Firefox using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
While you are in Troubleshoot(Safe) mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
First I stopped and restarted Firefox. Then I restarted the computer. Then I tried your suggestions. Removing the cookies and no the page was still blank, like the image I sent. Then I went though the Troubleshoot and cleared the cache. None of it didn't work but on all other tabs where I'm looking at many many different sites. That is working fine. Overall I can just use Google Chrome to see my daughter's Facebook page. And oh yeah I thought it was a Facebook problem but because it is 100% fine in Google Chrome. Then I don't think it is but maybe they did something that effects Firefox abut not Google Chrome.
Modified by IAmThatStrange
Use these links to create a new profile. Use this new profile as is. Is the problem still there?
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address bar.