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TB 78.6.1 suddenly not showing email accounts on Windows 10

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by sfhowes

fivezip50
fivezip50
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Hi,

Today when I tried to open TB 78.6.1, there were no email accounts visible in the left hand pane.

I have 7 email accounts running through this mail client and I can see that there's something working because I get the usual incoming email alert when I receive an email but cannot open it and it's not visible anywhere in the TB window.

I did read of deleting a global-messages-db.sqlite file but have done this several times to no avail.

I have also tried disabling my firewall, reset in safe mode and nothing happens when I select tools>options.

Has anyone else had this problem? It was working yesterday,

Screenshot attached.

Thank you

Hi, Today when I tried to open TB 78.6.1, there were no email accounts visible in the left hand pane. I have 7 email accounts running through this mail client and I can see that there's something working because I get the usual incoming email alert when I receive an email but cannot open it and it's not visible anywhere in the TB window. I did read of deleting a global-messages-db.sqlite file but have done this several times to no avail. I have also tried disabling my firewall, reset in safe mode and nothing happens when I select tools>options. Has anyone else had this problem? It was working yesterday, Screenshot attached. Thank you

Modified by fivezip50

All Replies (2)

fivezip50
fivezip50 Question owner
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Tried all of the above again but still no luck.

Modified by fivezip50

sfhowes
sfhowes
  • Top 10 Contributor
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See this topic about disappearing profiles: https://support.mozilla.org/en-US/questions/1324156