Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Don't see some messages in inbox

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by svlad2009

more options

When I try to find some messages in my inbx I can't find them. While if I use search and type the beginning of the e-mail adres of the sender it shows me a list of mails, and the mail I'm looking for is in the list. But if I go back to my inbox I Don't see the mail. How is that possible. I have the option "show all conversations" on.

For instance see the example. If I look in my inbox for the message of 3-9-2020 at 17:30, I don't see it. And it does not make any difference if it has a star.

Regards,

Ronald

When I try to find some messages in my inbx I can't find them. While if I use search and type the beginning of the e-mail adres of the sender it shows me a list of mails, and the mail I'm looking for is in the list. But if I go back to my inbox I Don't see the mail. How is that possible. I have the option "show all conversations" on. For instance see the example. If I look in my inbox for the message of 3-9-2020 at 17:30, I don't see it. And it does not make any difference if it has a star. Regards, Ronald
Attached screenshots

All Replies (1)

more options

Maybe it's not in the inbox but in some other place? "Ctrl + Shift + F" and open the search tool - what it say about that email, in which folder it is?