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Synced bookmarks disappear from iPhone and iPad

  • 2 replies
  • 11 have this problem
  • 7 views
  • Last reply by picwiz

picwiz
picwiz
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After working fine for a month, all of a sudden my synced bookmarks disappeared at the same time from both my iPhone and iPad. I signed out and then signed back in and they re-synced. But withing minutes they disappeared again, and I have to re-sign in. This is really pissing me off. Has anyone else had this problem, and what did you do to solve it?

After working fine for a month, all of a sudden my synced bookmarks disappeared at the same time from both my iPhone and iPad. I signed out and then signed back in and they re-synced. But withing minutes they disappeared again, and I have to re-sign in. This is really pissing me off. Has anyone else had this problem, and what did you do to solve it?

All Replies (2)

SHOBLE THOMAS
SHOBLE THOMAS
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Hi!

Firefox Home is just a client of Firefox Sync and doesn't upload any change to the servers so it's unlikely that this process has affected the bookmarks, preferences or history in your computer. If this is the case, you may accidentally remove that bookmark or there's an add-on messing around with them

If in the other hand, what you are mentioning is that your iPhone and iPad are both missing the same bookmark, it could be that specific one hasn't been uploaded to the server yet. Allow your computer some extra time to be connected to our servers next time you open it (this process happens in the background) so everything can be pushed to the servers and then to your phone.

I hope it helps

picwiz
picwiz Question owner
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Thanks for the suggestion, but maybe I wasn't clear. All of my bookmarks disappear, i.e. the entire collection just vanishes. Sometimes it reappears after a few minutes, and sometimes I have to log out and then log back in to recover them. But they don't disappear from my computers, only my iOS devices.