Hi,

Is it possible we could get 3 more crash reports AFTER that first one as you said it was the most recent?

Telling from your only crash report (those 3 extra would come handy), it looks like two reasons.

1. It's related to your Graphics (gfxContent)
2. It's an OOM crash meaning Firefox ran out of memory

For number 1, you can try to disable hardware acceleration:
Firefox has hardware acceleration set to "on" by default, but it's still young, which means some video cards or drivers might have problems with it. You can try to disable hardware acceleration to see if that alleviates your problems.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps for Firefox version 29.0 and above:

• Click the menu button and select Options for Windows or Preferences on Mac or Linux. For Firefox 28.0 and previous versions, click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
• In the Firefox options window, click the Advanced tab, then select "General".
• In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
• Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

• Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

• Upgrade your graphics drivers to use hardware acceleration and WebGL

For number 2, The System Memory Use Percentage in the crash reports is rather high, so this could be out-of-memory crashes.

• https://support.mozilla.org/kb/firefox-uses-too-much-memory-ram

See also:

• Prevent Out Of Virtual Memory Crashes: https://addons.mozilla.org/firefox/addon/prevent-out-of-virtual-memo/

Don't have newer, here are the older ones if they're helpful (last few days):

Crash ID: bp-d6e8bb71-04b5-4504-b0dc-ea9d22140515  (5/15/2014)
Crash ID: bp-a925fc45-6784-4793-b80c-85bc32140513  (5/13/2014)
Crash ID: bp-51744468-ff53-4a5b-a287-39d632140511  (5/11/2014)
Crash ID: bp-57c6dfa9-a9d4-48a1-9bed-645c82140505  (5/5/2014)
Crash ID: bp-699f739e-0c2a-45e6-83b0-c67352140505  (5/4/2014)

Hi,

Please try the first step below to see how Firefox acts and then if it crashes again, please do the second step (disable hardware acceleration)
I left some troubleshooting steps above to see if the crashes were related to OOM/graphics.

In my opinion, your System Memory Use Percentage hovers around 80% which is fairly high so this could be out-of-memory crashes.

• https://support.mozilla.org/kb/firefox-uses-too-much-memory-ram

See also:

• Prevent Out Of Virtual Memory Crashes: https://addons.mozilla.org/firefox/addon/prevent-out-of-virtual-memo/

Another thing that could be causing this is hardware acceleration.
Firefox has hardware acceleration set to "on" by default, but it's still young, which means some video cards or drivers might have problems with it. You can try to disable hardware acceleration to see if that alleviates your problems.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps for Firefox version 29.0 and above:

• Click the menu button and select Options for Windows or Preferences on Mac or Linux. For Firefox 28.0 and previous versions, click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
• In the Firefox options window, click the Advanced tab, then select "General".
• In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
• Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

• Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

• Upgrade your graphics drivers to use hardware acceleration and WebGL