Keep getting: Firefox can't find the server at "click.any url" or, sometimes, at "click.e. any url". Help please.
This issue started months ago with any URL that starts with either "click" or "click.e" including your own Firefox OS newsletter verification link I just got tonight! These are always inside e-mails from reputable companies like Mozilla, Papa John's, Kohls, etc. I have cleared cookies, cache, and history several times, uninstalled and reinstalled Firefox, updated and regressed Java, and adding the URLs to the Cookies Exception list as "Always Accept" but nothing has worked.
Valitud lahendus
OK, found it! Thanks for the clues Gingerbread Man!! I use Ad Block Plus and disabling that corrected the problem but I want to continue using it because it works well generally. So I sorted by number of hits in its "filter rules" table and found the one causing the problem by its time stamp. Disabling that one rule out of the thousands available corrected the problem!! Not sure why disabling ABP previously didn't help but that fixed the issue this time... Once again, THANKS!
Loe vastust kontekstis 👍 0All Replies (7)
Does this only happen with links from e-mails? If so, what's your e-mail provider?
Does the problem go away when restarting Firefox with add-ons disabled?
Yes as far as I know because the only time I see the "click" in front of the URL is in an e-mail link. Thought of something today and gave it a try - all these links work fine on my desktop PC here at work! Same "click" links open right away! Same Firefox browser version, same Yahoo e-mail account, same Win 7 OS too - so that sounds like something is amiss in my Windows 7 or Avast! anti-virus software on my laptop, correct? Really frustrating...
Hmm, just tried starting Firefox in "safe mode" without add-ons and that seems to have corrected the problem which is strange because I've done that before without success. But previously I just disabled them manually instead of starting in "safe mode" like I did this time. What does that tell you? Thanks,
Valitud lahendus
OK, found it! Thanks for the clues Gingerbread Man!! I use Ad Block Plus and disabling that corrected the problem but I want to continue using it because it works well generally. So I sorted by number of hits in its "filter rules" table and found the one causing the problem by its time stamp. Disabling that one rule out of the thousands available corrected the problem!! Not sure why disabling ABP previously didn't help but that fixed the issue this time... Once again, THANKS!
Oops - meant to include the offending rule's name so others could find it easily too. The rule I disabled is: ||adss.yahoo.com
If the faulty filter isn't one you added but from a subscription, you can report the issue on the Adblock Plus Filters forum.
You're welcome.
OK, that's a good idea and I didn't add it manually so it must have been due to a subscription update several months ago. I will report it on their forum - thanks for the tip and link!