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Rohkem teavet

Firefox checks for updates to add-ons every time it starts?

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Every time I click my shortcut to open Firefox, a window pops up. This window scans my installed add-ons and checks for updates. Then, Firefox opens. One of my add-ons, "Zotero Word Integration" tries to install itself every time. If I have an instance of Microsoft Word open, this installation fails, but ultimately, Firefox opens and runs fine. The add-on scan takes approx. 30 seconds, so if I accidentally close FF, it's a big hassle. This first started happening after I updated to FF 8. I downloaded and installed FF7 but the problem persisted. Now, I am back to FF8, but, alas, nothing has changed. None of my other add-ons are having problems except for the ones that aren't compatible with FF8 yet. FYI, I do have Roboform, but it is the current version, both to-go, and everywhere.

Every time I click my shortcut to open Firefox, a window pops up. This window scans my installed add-ons and checks for updates. Then, Firefox opens. One of my add-ons, "Zotero Word Integration" tries to install itself every time. If I have an instance of Microsoft Word open, this installation fails, but ultimately, Firefox opens and runs fine. The add-on scan takes approx. 30 seconds, so if I accidentally close FF, it's a big hassle. This first started happening after I updated to FF 8. I downloaded and installed FF7 but the problem persisted. Now, I am back to FF8, but, alas, nothing has changed. None of my other add-ons are having problems except for the ones that aren't compatible with FF8 yet. FYI, I do have Roboform, but it is the current version, both to-go, and everywhere.

All Replies (2)

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I've had a lot of trouble getting Zotero to work with Firefox 8 on Win64 systems, and I've been testing it on Nightly as well with little success. Try disabling it in:

     Tools > Add-ons

The Zotero folks acknowledge that there's no Win64 WinWord integration builds yet, see:
https://www.zotero.org/trac/wiki/Mozilla_bugs_affecting_Zotero

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See:

Delete the files extensions.* (extensions.sqlite, extensions.ini, extensions.cache, extensions.rdf) and compatibility.ini in the Firefox profile folder to reset the extensions registry. New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is an update.

Create a new profile as a test to check if your current profile is causing the problems. See Basic Troubleshooting: Make a new profile:

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See: