Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

bookmarks vanished. Unable to restore from backups. Uninstalled and reinstalled. Unable to import from IE or from html file exported from IE. What now?

  • 2 vastust
  • 7 on selline probleem
  • 18 views
  • Viimati vastas ptargett

ptargett
ptargett
more options

My Bookmarks toolbar reports 'empty'. In my profile where previous dated bookmarks but would no restore from any. Unable to import from IE or from html file exported from IE. Appears to work - importing from IE reports import successful but still empty. Imports from html file completes without any error or other message but bookmarks still empty. Firefox uninstalled and 3.6 reinstalled but all as above.

My Bookmarks toolbar reports 'empty'. In my profile where previous dated bookmarks but would no restore from any. Unable to import from IE or from html file exported from IE. Appears to work - importing from IE reports import successful but still empty. Imports from html file completes without any error or other message but bookmarks still empty. Firefox uninstalled and 3.6 reinstalled but all as above.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

ptargett
ptargett Küsimuse esitaja
more options

Thank you. Renamed .sqlite files after shutting down firefox. Was then able to restore from backups. Prior to this, restore attempts failed with message "Unable to process file"