Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Email Sending Errors

  • 5 vastust
  • 0 on selline probleem
  • 9 views
  • Viimati vastas david

more options

Dear Mozilla Support team,

I hope this email finds you well. I am writing to inform you about an issue I am currently experiencing with my email account. While I am able to sign in and receive emails without any problems, I am unable to send emails.

Below, you will find my email configuration settings. Could you please review them and let me know if there is any issue or if I need to make any adjustments?

Please provide me with information via email at [email protected] and [email protected]. In case I don't receive it.

Thank you for your prompt attention to this matter.

Best regards,

Dear Mozilla Support team, I hope this email finds you well. I am writing to inform you about an issue I am currently experiencing with my email account. While I am able to sign in and receive emails without any problems, I am unable to send emails. Below, you will find my email configuration settings. Could you please review them and let me know if there is any issue or if I need to make any adjustments? Please provide me with information via email at '''[email protected]''' and '''[email protected]'''. In case I don't receive it. Thank you for your prompt attention to this matter. Best regards,
Attached screenshots

All Replies (5)

more options

You did not say what error message you are getting.

more options

Yes, I encountered an error while sending an email and my password is correct. Can anyone help me with how to fix it? Thank you.

more options

Please post a screenshot of the SMTP server for the account. That is at account settings, scroll down left side to 'Outgoing servers SMTP'

more options

Hello David, is it the 'Outgoing servers SMTP' you told me? Please have a look at this printscreen. Thank you.

more options

I don't know. You might try setting port to 587 an authentication to STARTTLS.