Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

YouTube will not load, but only in Firefox.

  • 4 vastust
  • 0 on selline probleem
  • 1 view
  • Viimati vastas Terry

more options

YouTube will no longer load, but only in Firefox. It works in every other browser I have. If I have a DIRECT link to a video page the video itself will load, but nothing else does. I have attached screenshots of the YouTube homepage not loading, the video page failing to load, and then it successfully loading in other browsers. I also attached a screenshot of my plugins. I have no extensions installed for Firefox. My browser has no updates available either it says, and my cookies have already been cleared. Still will not load.

YouTube will no longer load, but only in Firefox. It works in every other browser I have. If I have a DIRECT link to a video page the video itself will load, but nothing else does. I have attached screenshots of the YouTube homepage not loading, the video page failing to load, and then it successfully loading in other browsers. I also attached a screenshot of my plugins. I have no extensions installed for Firefox. My browser has no updates available either it says, and my cookies have already been cleared. Still will not load.
Attached screenshots

All Replies (4)

more options

Try clearing site cookies and doing a hard refresh by pressing Ctrl+F5.

more options

It makes it initially load when I do that and then push Ctrl+F5. Then when I click anything or reload it stops loading again. I suppose for now though at least the website loads under some conditions.

more options

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

more options

You could try right-clicking the site in History then Forget about this site. Make sure you have a backup record of your user name and password before doing that because they will be forgotten also.

https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox#w_remove-a-single-website-from-your-history