Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Starting Up Firefox

  • 1 vastus
  • 1 on selline probleem
  • 8 views
  • Viimati vastas cor-el

more options

I have been using Firefox for years. Love it. Last night for the first time I received the following notice:

Firefox is already running but is not responding. The old Firefox process must be closed to open a new window.

Close Fire fox or Cancel

I tried many different things. Stopping the process. Closed all windows. Tried a new install but did not delete the prior install. Same notice. Every time. Had to go to another Browser to get work done. Rather keep working with Firefox.

I am fearful of uninstall because of all my bookmarks. So hard to recreate all the bookmarks.

Thoughts on what is going on?

Thank you

Oliver Mills

I have been using Firefox for years. Love it. Last night for the first time I received the following notice: Firefox is already running but is not responding. The old Firefox process must be closed to open a new window. Close Fire fox or Cancel I tried many different things. Stopping the process. Closed all windows. Tried a new install but did not delete the prior install. Same notice. Every time. Had to go to another Browser to get work done. Rather keep working with Firefox. I am fearful of uninstall because of all my bookmarks. So hard to recreate all the bookmarks. Thoughts on what is going on? Thank you Oliver Mills

All Replies (1)

more options

See:

You may have to remove the parent.lock file in the profile folder.