Firefox 64bit (Win7) no longer loads, and can't load profile manager manually.
Firefox 64bit will not longer load on my machine. No error message. I see that one fix is to load Profile Manager from the Start search field, but that won't load either. Again, no error message.
I have tried both updating with the installer and by updating manually, and have rebooted afterwards. Still, nothing is working for Firefox.
All Replies (6)
Let’s do a full clean re-install;
Download Firefox For All languages And Systems {web link}
Save the file. Then Close Firefox.
Using your file browser, open the Programs Folder on your computer.
Windows: C:\Program Files C:\Program Files (x86)
Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac
Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux
If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.
Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.
After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia
Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;
- Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
- Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
Configure firewalls so that Firefox can access the Internet. {web link}
I tried what you have in your first post. I am now getting a Firefox pop-up saying "Firefox has stopped working" when I try to run it.
I don't know what to do about your second post. Enum Process says I have Eset and Panda running, but I don't know how to make any changes in either of them. I am not getting any error messages or advisories from either of them.
It is odd that FireFox was working recently. When it wouldn't work anymore, that is why I tried an update.
Firefox, and other programs, change over time. The problem is when there is a conflict between them.
So, for me at least, it seems Firefox is toast?
Have you tried Firefox 32bite? Some have reported trouble with 64 but not 32.