Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

formatting has appeard at end of outgoing emails and cannot be removed. help!!

  • 4 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas 9Madhava9

9Madhava9
9Madhava9
more options

I have a one line signature which was on the end of outgoing emails. About two weeks ago following directly on from the signature, the formatting appeared after every email sent. I went into settings and removed the signature, replacing it with a different one and since then I removed the signature completely. and In both cases the formatting remained. Any suggestions or advice on how to remove it would be welcome. Regards, Derrick

I have a one line signature which was on the end of outgoing emails. About two weeks ago following directly on from the signature, the formatting appeared after every email sent. I went into settings and removed the signature, replacing it with a different one and since then I removed the signature completely. and In both cases the formatting remained. Any suggestions or advice on how to remove it would be welcome. Regards, Derrick

Valitud lahendus

First make sure avast is setup not to add anything to the mail. Most particularly one of those advertising slogans about the mail being scanned by avast. As for an email address. There is one in my profile here.

Loe vastust kontekstis 👍 0

All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

it would help if we knew exactly what your talking about.

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

9Madhava9
9Madhava9 Küsimuse esitaja
more options

Hi Matt. The easiest way to provide a pic. of the problem is for me to send an email as the problem formatting appears at the end of any mail I send. Do you have an address which I can use to sent mail to. I use Avast which verifies the mail sent. Regards, Derrick

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Valitud lahendus

First make sure avast is setup not to add anything to the mail. Most particularly one of those advertising slogans about the mail being scanned by avast. As for an email address. There is one in my profile here.

9Madhava9
9Madhava9 Küsimuse esitaja
more options

Hi Matt et al, Thanks for the assistance and in the end, I experimented further with the settings and found that the "Plain Text" button enabled me to delete the formatting. Thought I had gone through all the permutations before I posted but obviously not. Thank you all again for suggestions. Nice to know there is friendly help out there when needed Derrick