Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Getting 78754 error despite recent password change and settings correct

  • 2 vastust
  • 6 on selline probleem
  • 19 views
  • Viimati vastas EricHayton

more options

My address book was hijacked. Cleared virus, reloaded Tbird. Changed password. Gmail account now accessible online. But Tbird will not accept new password, which is saved properly. I have other addresses which are all accessible and download to Tbird. All settings are correct for all accounts. Why is Tbird still rejecting download with 78754 error message

My address book was hijacked. Cleared virus, reloaded Tbird. Changed password. Gmail account now accessible online. But Tbird will not accept new password, which is saved properly. I have other addresses which are all accessible and download to Tbird. All settings are correct for all accounts. Why is Tbird still rejecting download with 78754 error message

Valitud lahendus

If you access your gmail account using various devices like phone, computer, laptop etc, then you could to set up a 'Two step verification' for the devices. If you choose 'Two step verification' then you will need to generate 'an application specific password' to use in Thunderbird.

If you only use Thunderbird on your computer to access mail then you can choose the 'Less secure apps' option.

However.... Thunderbird now includes the option to use OAuth2 for 'Authentication Method' incoming and smtp outgoing, so you could try setting that option in Account Settings.

Loe vastust kontekstis 👍 3

All Replies (2)

more options

Valitud lahendus

If you access your gmail account using various devices like phone, computer, laptop etc, then you could to set up a 'Two step verification' for the devices. If you choose 'Two step verification' then you will need to generate 'an application specific password' to use in Thunderbird.

If you only use Thunderbird on your computer to access mail then you can choose the 'Less secure apps' option.

However.... Thunderbird now includes the option to use OAuth2 for 'Authentication Method' incoming and smtp outgoing, so you could try setting that option in Account Settings.

more options

Thanks Mr Toad-Hall That was a winner - downloaded immediately with OAuth2 certificate.