Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

My folders just disappeared. They were there yesterday morning, were gone in late afternoon. I restarted ;my computer, didn't help.

  • 2 respuestas
  • 1 tiene este problema
  • 5 visitas
  • Última respuesta de ruthanno

ruthanno
ruthanno
more options

The only thing currently listed to the left of my screen are My email address, Inbox, Drafts, Sent, Archives, trash, and local folders.

I had about ten folders that I sorted my email into. They are gone. Clicking on local folders takes me to a screen with "Accounts" (view settings and create new account) and "Advanced features" (search messages and ;manage message filters). Clicking on those does not help. I have searched through all the headings and nothing brings up my folders.

The only thing currently listed to the left of my screen are My email address, Inbox, Drafts, Sent, Archives, trash, and local folders. I had about ten folders that I sorted my email into. They are gone. Clicking on local folders takes me to a screen with "Accounts" (view settings and create new account) and "Advanced features" (search messages and ;manage message filters). Clicking on those does not help. I have searched through all the headings and nothing brings up my folders.

Solución elegida

Check if you have multiple copies of the Local Folders account directory.

http://kb.mozillazine.org/Disappearing_mail#Account_specific

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (2)

christ1
christ1
  • Top 25 Contributor
more options

Solución elegida

Check if you have multiple copies of the Local Folders account directory.

http://kb.mozillazine.org/Disappearing_mail#Account_specific

ruthanno
ruthanno Autor de la pregunta
more options

Thank you