Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Why does Norton toolbar only show on Mozilla after a system reboot?

  • 2 respuestas
  • 4 tienen este problema
  • 2 visitas
  • Última respuesta de Altogringo

Altogringo
Altogringo
more options

This is a strange new-to-me Norton 360 toolbar event. I've been through the usual updating/compatibility/disabling processes everyone's familiar with. I had the Norton toolbar up and running on Windows 7 Home Premium OS computer (not this one) with most recent Firefox (18.02, I believe) for a couple months. Past few days, starting up the computer and opening Mozilla, no toolbar appears. I closed Firefox, restarted the computer, and opened Firefox. The toolbar is there. Why is this happening? I don't want to take all that rebooting time every time I want to use Norton Identity Safe. What can I do?

This is a strange new-to-me Norton 360 toolbar event. I've been through the usual updating/compatibility/disabling processes everyone's familiar with. I had the Norton toolbar up and running on Windows 7 Home Premium OS computer (not this one) with most recent Firefox (18.02, I believe) for a couple months. Past few days, starting up the computer and opening Mozilla, no toolbar appears. I closed Firefox, restarted the computer, and opened Firefox. The toolbar is there. Why is this happening? I don't want to take all that rebooting time every time I want to use Norton Identity Safe. What can I do?

Todas las respuestas (2)

Andrew
Andrew
  • Moderator
more options

Please update to version 19.0

Thank You!

Altogringo
Altogringo Autor de la pregunta
more options

Well, apparently I just got updated to 19.0 even as we were about to speak.So we'll see. Another method I figured out was to disable the toolbar in Add-On Manager, close Firefox, open Firefox again and enable it, then restart Firefox again. The one time I tried that, it showed up.