Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Rember passwords is inactive

  • 3 respuestas
  • 2 tienen este problema
  • 4 visitas
  • Última respuesta de cor-el

more options

Remember passwords for sites is inactive as well as the "Stop Private Browsing"

I can change these settings as they are inactive.

Im running Firefox 17.0.1 on Mac OS-X 10.8.2

Remember passwords for sites is inactive as well as the "Stop Private Browsing" I can change these settings as they are inactive. Im running Firefox 17.0.1 on Mac OS-X 10.8.2

Solución elegida

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (3)

more options

Solución elegida

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Fixed.

Thanks, did not know of that option.

Thanks!

more options

This can happen if you are in permanent Private Browsing mode.

  • Firefox > Preferences > Privacy: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"