Hi franmccormack1950, could you clarify something for me: * Is this a problem logging into your Google account on [https://accounts.google.com/ https://accounts.'''google'''.com/] * Is this a problem logging into a Firefox Account, used for the Sync feature, on [https://accounts.firefox.com/signin https://accounts.'''firefox'''.com/signin] If you haven't created a Firefox account, it's normal that the Firefox account sign-in wouldn't recognize your Gmail address. But Google definitely should recognize it!! More info on optional Firefox accounts: [[Access Mozilla Services with Firefox Accounts]].