Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox won't quit from dropdown, won't open preferences

  • 2 respuestas
  • 1 tiene este problema
  • 3 visitas
  • Última respuesta de FredMcD

joesgrille
joesgrille
more options

Starting about a month ago, FF won't quit from the drop down menu- I have to force quit to get out of it. Also, preferences won't open from the drop down. When I first open FF, I can quit and preferences will open , but then as soon as I start surfing, that functionality ends. Sometimes opening a "new window" from the drop down menu is also affected. Could this be related to Ublock? Thanks!

Starting about a month ago, FF won't quit from the drop down menu- I have to force quit to get out of it. Also, preferences won't open from the drop down. When I first open FF, I can quit and preferences will open , but then as soon as I start surfing, that functionality ends. Sometimes opening a "new window" from the drop down menu is also affected. Could this be related to Ublock? Thanks!

Todas las respuestas (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
FredMcD
FredMcD
more options

Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for an add-on that puts a quit button on your toolbar.