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Firefox no longer keeps me logged into anything -- I'm CONSTANTLY re-entering passwords. HELP!

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

sbiel2
sbiel2
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I've used Firefox for years on my Macbook Pro but recently upgraded to Mavericks and now Firefox will not save any passwords for any website. I don't have this problem with Google Chrome, but I prefer to use FF. I've checked to make sure cookies are allowed in my privacy settings, and I cleared all my cookies and that didn't help. I use lots of different password protected sites in my job so this is pretty close to hell on earth.

I've used Firefox for years on my Macbook Pro but recently upgraded to Mavericks and now Firefox will not save any passwords for any website. I don't have this problem with Google Chrome, but I prefer to use FF. I've checked to make sure cookies are allowed in my privacy settings, and I cleared all my cookies and that didn't help. I use lots of different password protected sites in my job so this is pretty close to hell on earth.

Chosen solution

Details like websites remembering you (log you in automatically) are stored in a cookie.

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
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All Replies (3)

FredMcD
FredMcD
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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

sbiel2
sbiel2 Question owner
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I tried all these things before posting the question.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Details like websites remembering you (log you in automatically) are stored in a cookie.

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)