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why do I keeping getting proxy authentication request when trying to read Gmail?

  • 4 replies
  • 12 have this problem
  • 1 view
  • Last reply by Microrobot

ray.arney
ray.arney
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I am behind a Blue Coat proxy, whenever I try to hit gmail or google play, I get a pop-up that request user authentication (moz-proxy). I have seen a number of post on this and tried the fixes. Nothing seems to help. When I tried this: https://support.mozilla.org/en-US/questions/943488, Step three: network.automatic-ntlm-auth.allow-proxies – FALSE, I was block from hitting any webpage. I have tried opening is SAFE MODE, that did not work. Are there any other solutions?

I am behind a Blue Coat proxy, whenever I try to hit gmail or google play, I get a pop-up that request user authentication (moz-proxy). I have seen a number of post on this and tried the fixes. Nothing seems to help. When I tried this: https://support.mozilla.org/en-US/questions/943488, Step three: network.automatic-ntlm-auth.allow-proxies – FALSE, I was block from hitting any webpage. I have tried opening is SAFE MODE, that did not work. Are there any other solutions?

All Replies (4)

Microrobot
Microrobot
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It means you are blocked from gmail. If you can go to the settings for the proxy and add a exception for it. That would fix your problem.

Modified by Microrobot

Microrobot
Microrobot
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Or try: in about:config, you might try digging into this string:

signon.autologin.proxy;true

setting this to TRUE should fix the problem

Reference: http://nasarabna.wordpress.com/2010/03/03/firefox-keeps-prompting-for-proxy-authentication/

ray.arney
ray.arney Question owner
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I am able to access gmail (I don't have this problem using IE). I tried using about:config and even made changes to the strings, but I still get these same errors. I am confused because this doesn't happen using other browsers. Any help would be greatly appreciated.

Microrobot
Microrobot
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"IE’ uses windows authentication, and authenticates with proxy server silently behind the scenes. Chrome uses IE’s settings in windows, for proxy settings. Hence the same behavior as IE. But Firefox, tries to do it on its own, that is why it tries to authenticate and find out if you have access to the site.

But, yeah, for your problem, the best way would be to ignore proxy for the site if you know they are already blocked."

Reference: http://nasarabna.wordpress.com/2010/03/03/firefox-keeps-prompting-for-proxy-authentication/