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Discussion groups on some news web pages constantly go away as I type and I have to refresh. all seem Disqus related

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

john_j_fields
john_j_fields
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I am using Firefox 18.0.1 when I go to the comments section on an article, particularly CNN and The Hill, once I start typing a reply the comments section will disappear. a refresh restores the comments, and sometimes if I try to reply my typing is saved, although not always. I have taken to typing replies in notepad.exe and pasting them in because I don't dare try to type on the web page. I believe I had one of the 16.n.n versions before the upgrade, and have only developed the problem recently. it didn't occur until 18 was installed for some time.

I am using Firefox 18.0.1 when I go to the comments section on an article, particularly CNN and The Hill, once I start typing a reply the comments section will disappear. a refresh restores the comments, and sometimes if I try to reply my typing is saved, although not always. I have taken to typing replies in notepad.exe and pasting them in because I don't dare try to type on the web page. I believe I had one of the 16.n.n versions before the upgrade, and have only developed the problem recently. it didn't occur until 18 was installed for some time.

All Replies (2)

Jeremy Eramian
Jeremy Eramian
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This does seem like a FF 18 problem. Try re-installing Firefox, and see if the problem continues. Hope this helps, Jeremy Eramian

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Pres "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.