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constant firefox crashes -- see eg: report id http://crash-stats.mozilla.com/report/index/bp-dec0765c-d4f3-4f27-aa75-4f7e42110912 --

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  • 1 has this problem
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  • Last reply by John99

lfk1
lfk1
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Application Basics 

       Name
       Firefox

       Version
       6.0.2

       User Agent
       Mozilla/5.0 (Windows NT 6.0; WOW64; rv:6.0.2) Gecko/20100101 Firefox/6.0.2

       Profile Directory

         Open Containing Folder

       Enabled Plugins

         about:plugins

       Build Configuration

         about:buildconfig

 Extensions

       Name

       Version

       Enabled

       ID

       AddThis
       1.300.382
       true
       {82b5e465-dffc-4cf6-a7ca-231629518818}

       AVG Safe Search
       12.0.0.1787
       true
       {1E73965B-8B48-48be-9C8D-68B920ABC1C4}

       AVG Security Toolbar
       8.0.0.34
       true
       avg@toolbar

       CGPS Extension
       1.0
       true
       idvaultaddin@whitesky

       Microsoft .NET Framework Assistant
       0.0.0
       true
       {20a82645-c095-46ed-80e3-08825760534b}

       Xmarks
       4.0.2
       true
       [email protected]

       Yahoo! Toolbar
       2.3.8.20110620112826
       true
       {635abd67-4fe9-1b23-4f01-e679fa7484c1}

       Move Media Player
       7
       false
       [email protected]

       RealPlayer Browser Record Plugin
       14.0.3
       false
       {ABDE892B-13A8-4d1b-88E6-365A6E755758}

       XFINITY Toolbar
       3.5.1.4
       false
       {4b9bcce8-a70b-402a-a7e1-db96831ee26f}

 Modified Preferences

     Name

     Value

       accessibility.typeaheadfind.flashBar
       0

       browser.places.smartBookmarksVersion
       2

       browser.startup.homepage
       http://www.comcast.net

       browser.startup.homepage_override.buildID
       20110902133214

       browser.startup.homepage_override.mstone
       rv:6.0.2

       extensions.lastAppVersion
       6.0.2

       gfx.blacklist.direct2d
       2

       gfx.blacklist.layers.direct3d10
       2

       gfx.blacklist.layers.direct3d10-1
       2

       keyword.URL
       http://isearch.avg.com/search?cid=%7B325ec295-f70b-47f2-9650-89429a31fb8a%7D&mid=ac489321f99347d18749d16b5f3a5aa2-15fc63…

       network.cookie.prefsMigrated
       true

       places.database.lastMaintenance
       1315159632

       places.history.expiration.transient_current_max_pages
       128504

       privacy.sanitize.migrateFx3Prefs
       true

       security.warn_viewing_mixed
       false

 Graphics

       Adapter Description
       Mobile Intel(R) 965 Express Chipset Family

       Vendor ID
       8086

       Device ID
       2a02

       Adapter RAM
       Unknown

       Adapter Drivers
       igdumd64

       Driver Version
       7.14.10.1437

       Driver Date
       2-11-2008

       Direct2D Enabled
       Blocked for your graphics driver version.

       DirectWrite Enabled
       false (0.0.0.0)

       ClearType Parameters
       ClearType parameters not found

       WebGL Renderer
       Blocked for your graphics driver version. Try updating your graphics driver to version 7.15.10.1666 or newer.

       GPU Accelerated Windows
       0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 7.15.10.1666 or newer.


Note -- I have tried all troubleshooting steps & have had constant crashes.

Application Basics Name Firefox Version 6.0.2 User Agent Mozilla/5.0 (Windows NT 6.0; WOW64; rv:6.0.2) Gecko/20100101 Firefox/6.0.2 Profile Directory Open Containing Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID AddThis 1.300.382 true {82b5e465-dffc-4cf6-a7ca-231629518818} AVG Safe Search 12.0.0.1787 true {1E73965B-8B48-48be-9C8D-68B920ABC1C4} AVG Security Toolbar 8.0.0.34 true avg@toolbar CGPS Extension 1.0 true idvaultaddin@whitesky Microsoft .NET Framework Assistant 0.0.0 true {20a82645-c095-46ed-80e3-08825760534b} Xmarks 4.0.2 true [email protected] Yahoo! Toolbar 2.3.8.20110620112826 true {635abd67-4fe9-1b23-4f01-e679fa7484c1} Move Media Player 7 false [email protected] RealPlayer Browser Record Plugin 14.0.3 false {ABDE892B-13A8-4d1b-88E6-365A6E755758} XFINITY Toolbar 3.5.1.4 false {4b9bcce8-a70b-402a-a7e1-db96831ee26f} Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.places.smartBookmarksVersion 2 browser.startup.homepage http://www.comcast.net browser.startup.homepage_override.buildID 20110902133214 browser.startup.homepage_override.mstone rv:6.0.2 extensions.lastAppVersion 6.0.2 gfx.blacklist.direct2d 2 gfx.blacklist.layers.direct3d10 2 gfx.blacklist.layers.direct3d10-1 2 keyword.URL http://isearch.avg.com/search?cid=%7B325ec295-f70b-47f2-9650-89429a31fb8a%7D&mid=ac489321f99347d18749d16b5f3a5aa2-15fc63… network.cookie.prefsMigrated true places.database.lastMaintenance 1315159632 places.history.expiration.transient_current_max_pages 128504 privacy.sanitize.migrateFx3Prefs true security.warn_viewing_mixed false Graphics Adapter Description Mobile Intel(R) 965 Express Chipset Family Vendor ID 8086 Device ID 2a02 Adapter RAM Unknown Adapter Drivers igdumd64 Driver Version 7.14.10.1437 Driver Date 2-11-2008 Direct2D Enabled Blocked for your graphics driver version. DirectWrite Enabled false (0.0.0.0) ClearType Parameters ClearType parameters not found WebGL Renderer Blocked for your graphics driver version. Try updating your graphics driver to version 7.15.10.1666 or newer. GPU Accelerated Windows 0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 7.15.10.1666 or newer. Note -- I have tried all troubleshooting steps & have had constant crashes.

All Replies (1)

John99
John99
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See also Troubleshoot Firefox crashes (closing or quitting unexpectedly) the id & signature you are getting is:

  • ID: dec0765c-d4f3-4f27-aa75-4f7e42110912

Signature: PInvokeCalliWorker

This is caused by a particular component of idvault. The software developers are whitesky, a bug has been filed, and WhiteSky confirm they are aware of the problem and working on a fix.

Disable idvault and see if the problem goes away. (May be part of Comcast Constant Guard ) This problem also affects Firefox 3.6 so you will not be able to downgrade to avoid it.