Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why don't my back, foreward, refresh, or stop buttons work?

  • 1 reply
  • 2 have this problem
  • Last reply by cor-el

more options

I tried checking for updates, but it said there weren't any...the buttons are just greyed out

I tried checking for updates, but it said there weren't any...the buttons are just greyed out

All Replies (1)

more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).