Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unwanted windows pop up after an audio announcement. Not blocked by pop-up blocker.

  • 1 reply
  • 34 have this problem
  • 2 views
  • Last reply by cor-el

more options

While on the internet I will suddenly hear an announcement concerning winning something, or about a product, followed shortly by a window that pops up over my window. I have pop-ups blocked in my internet options, but this occurs anyway. How can these be stopped?

No tab occurs at the bottom of the screen to let me know a window is coming, so I can't close it until after the audio message plays and the window finally comes up.

While on the internet I will suddenly hear an announcement concerning winning something, or about a product, followed shortly by a window that pops up over my window. I have pop-ups blocked in my internet options, but this occurs anyway. How can these be stopped? No tab occurs at the bottom of the screen to let me know a window is coming, so I can't close it until after the audio message plays and the window finally comes up.

All Replies (1)

more options

Do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.
Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website