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Firefox quit working on my machine

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Terry

bil3
bil3
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All of a sudden Firefox won't load. I get this message ...

"Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

There is no other window open and I still get this message. I've uninstalled and reinstalled it and I still get this message when the program won't load.

Help!

Bil. Alvernaz [email protected]

All of a sudden Firefox won't load. I get this message ... "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." There is no other window open and I still get this message. I've uninstalled and reinstalled it and I still get this message when the program won't load. Help! Bil. Alvernaz [email protected]

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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If the message says that Firefox is still open, look at task manager. Anything there? What version of Firefox?

Modified by jonzn4SUSE

Terry
Terry
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You may need to delete a lock file.

https://support.mozilla.org/en-US/kb/Firefox-already-running-not-responding