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Removing scam message from my inbox folder

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by david

ruzic59
ruzic59
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Can't delete, can't move to "trash" folder the message (probable scam) that is sitting in my inbox. I'm using Thunderbird 102.9.1 and MacOS Ventura 13.3 How can I remove, delete the unwanted message?

Can't delete, can't move to "trash" folder the message (probable scam) that is sitting in my inbox. I'm using Thunderbird 102.9.1 and MacOS Ventura 13.3 How can I remove, delete the unwanted message?
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All Replies (3)

david
david
  • Top 10 Contributor
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I suggest logging onto your online account and deleting it there.

ruzic59
ruzic59 Question owner
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Thanks David for your suggestion. Please help me to understand how to get access to my online account for Thunderbird, I never used it neither I remember that I ever created one. I use this one that I created for Firefox. Thanks once again for your help.

david
david
  • Top 10 Contributor
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I think I'm confusing you. My apologies. I'm referring to the online signin for whatever your email account is. For example, a Gmail account could be accessed at the gmail website. It's the site from which you gained access to the email account.