Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Nothing displayed on YouTube

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Sora

more options

Hi everyone.

Since updating to the latest version of Firefox, I can't see anything displayed on the Youtube website.

When I open a tab and navigate to Youtube, I can see faint grey placeolders in the background, but no images or text (screenshot attached).

Does anyone know why this is happening?

Thanks.

Hi everyone. Since updating to the latest version of Firefox, I can't see anything displayed on the Youtube website. When I open a tab and navigate to Youtube, I can see faint grey placeolders in the background, but no images or text (screenshot attached). Does anyone know why this is happening? Thanks.
Attached screenshots

Chosen solution

Might want to clear cache and cookies and retry.

Also, check your internet connection - that looks more like a slow Internet connection from the screenshot

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

Might want to clear cache and cookies and retry.

Also, check your internet connection - that looks more like a slow Internet connection from the screenshot