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Hotmail and Gmail quit connecting today

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  • Last reply by kusho_50

kusho_50
kusho_50
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Before today I was able to check both hotmail and gmail accounts with Thunderbird. Today on my Fedora Linux system both quit connecting. I tried Uninstall and Reinstall Thunderbird. When I did that all accounts were still set up and still not able to connect. I deleted the accounts. When I tried to readd them it said Thunderbird failed to find the settings for your account. Anyone else experiencing this? What should I do.

Before today I was able to check both hotmail and gmail accounts with Thunderbird. Today on my Fedora Linux system both quit connecting. I tried Uninstall and Reinstall Thunderbird. When I did that all accounts were still set up and still not able to connect. I deleted the accounts. When I tried to readd them it said Thunderbird failed to find the settings for your account. Anyone else experiencing this? What should I do.
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Chosen solution

I had installed Thunderbird with Software. So I removed it in Software and installed in command line with dnf. This time everything was back to default. When I added hotmail and gmail it auto filled all fields and works again. Not sure why the other instance of Thunderbird quit working... but for now I am fixed.

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All Replies (6)

Googlethunderbird
Googlethunderbird
  • Top 25 Contributor
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Hello there Kusho50. We have read your message . We try to help you.





Greetings Firefox volunteer.

kusho_50
kusho_50 Question owner
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Side note, my Windows computers with Thunderbird still connect just fine to both Hotmail and Gmail. It is just my Fedora Linux computer that is having the problem.

sfhowes
sfhowes
  • Top 10 Contributor
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Your picture shows incomplete information for the servers, so enter them manually. For hotmail accounts, incoming IMAP server outlook.office365.com on port 993, SSL/TLS security, authentication = normal password, User Name = email address; outgoing smtp.office365.com on port 587, STARTTLS security, authentication = normal password, User Name = email address. Use an app password if two-step verification is set on the account.

kusho_50
kusho_50 Question owner
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This always filled itself out before, which further proves my point. I set it up like you said and get this. And yes I verified my password is correct.

sfhowes
sfhowes
  • Top 10 Contributor
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Is there a VPN or some other app interfering with TB connections?

kusho_50
kusho_50 Question owner
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Chosen Solution

I had installed Thunderbird with Software. So I removed it in Software and installed in command line with dnf. This time everything was back to default. When I added hotmail and gmail it auto filled all fields and works again. Not sure why the other instance of Thunderbird quit working... but for now I am fixed.