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"Outgoing smtp-mail.outlook.com timed out..."

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Sergio

Sergio
Sergio
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Hi, Can't send email anymore ! Stopped working last week for an unknown reasons. I have check the smtp settings and reset the password with no avail. Both email accounts are valid and working on other devices but not anymore on Thunderbird !

Any hints would greatly be appreciated. 

   Name: Thunderbird
   Version: 78.11.0
   Build ID: 20210528153351
   Distribution ID:
   User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Thunderbird/78.11.0
   OS: Linux 5.4.0-80-generic

 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) outlook.office365.com:993, SSL, passwordCleartext
     OUTGOING: , smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true

   account4:
     INCOMING: account4, , (imap) outlook.office365.com:993, SSL, passwordCleartext
     OUTGOING: , smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true
Hi, Can't send email anymore ! Stopped working last week for an unknown reasons. I have check the smtp settings and reset the password with no avail. Both email accounts are valid and working on other devices but not anymore on Thunderbird ! Any hints would greatly be appreciated. ------------------------ Name: Thunderbird Version: 78.11.0 Build ID: 20210528153351 Distribution ID: User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Thunderbird/78.11.0 OS: Linux 5.4.0-80-generic Mail and News Accounts account1: INCOMING: account1, , (imap) outlook.office365.com:993, SSL, passwordCleartext OUTGOING: , smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true account4: INCOMING: account4, , (imap) outlook.office365.com:993, SSL, passwordCleartext OUTGOING: , smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true
Attached screenshots

Chosen solution

Thank you for you reply. Just solve the problem but disabling my VPN connection, Thunderbird ask me for my password while sending a test email and it when through. Its now working fine with the VPN...Somehow Thunderbird could not 'ask' for my password while the VPN was 'on' ?!

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All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Does it make any difference if you use the recommended outgoing server smtp.office365.com, other settings the same?

Sergio
Sergio Question owner
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Chosen Solution

Thank you for you reply. Just solve the problem but disabling my VPN connection, Thunderbird ask me for my password while sending a test email and it when through. Its now working fine with the VPN...Somehow Thunderbird could not 'ask' for my password while the VPN was 'on' ?!